THAT Burger Spot! #5 — Restaurant in Atlanta

Full Transparency: I went to this location within the first couple days of them opening. I was already a fan of That Burger Spot 1, 2, & 3 so I went in just knowwwwwing what to expect. They’re MUCH closer than the other locations, they usually give fair amounts of food for the price you pay and the flavor is ALWAYS there……Well, they say expectations are the thief of joy y’all smh.

We ordered a lil bit of everything. The Atl Cheezetake, 10 piece Hot Cranchy, Onion Rings & Crinkle Fries and That Night Night burger.

The wings legit tasted like nothing. I mean if I didn’t SEE the sauce on the wing and on my receipt, I would be sure it was just a wing with no seasoning. Utter disappointment. The Cajun fries and onion rings were so so; nothing to write home to mom about. That Night Night was pretty good, no complaints but also no pics, sorry! That Cheezetake (w/chicken ) however WAS worth writing management about to complain because it was just globs of cheese and very little meat. I will never ask for extra cheese because clearly baseline is the maximum! I honestly didn’t even finish it bc it was just cheese toast. The only reason I didn’t drive back up there was bc I knew it was their first week.

I granted them some grace but I haven’t gone back to see if they’ve improved. I want to and if I do, I’ll def do an update. That was in December of 2023 and it’s now March of 2024 so hopefully there’s been a change for the better. If not, will continue driving allllllll the way to Jonesboro...

9/20/25 EDIT!!!!! I spoke with the owner personally. She reached out and apologized. She was understanding and rectified the situation the same week it happened. I meant to post this edit months ago, and I kept forgetting. I'm truly sorry about that. Thank you so SO much for everything you did.

4 months ago-I ordered online. Got THAT New School. The way it's setup online, you have to choose the toppings that are already in the food description. Didn't know that. So instead of getting THAT New School with extra pickles and extra secret sauce, I got a plain double patty with sauce and pickles. I tipped on top of that before knowing any of this.

I look at my receipt, and noticed what happened. I speak with the girl in the front (who was super nice) a couple minutes after I put my order in. They hadn't started to make it yet. She explained the situation to the cook. I didn't hear the exact words, but it was something along the lines of "I mean, that's what she ordered..." Didn't try to rectify the situation. Never spoke to me about it. She sent the other young lady back to the front just to tell me there's nothing that could be done about it.

So I paid $10.75 plus $8 tip for a plain double patty with regular sauce and regular pickles. If I didn't have to wait almost 30 minutes for my food, I would've left this alone, but every time I look at this burger, I get pissed off.

Again, the young lady in the front TRIED to do something, but...

What the what!? To be honest, I really wanted a drama free, clean idea for dinner. I was headed to the Vitamin Lady kitchen but they were closed. This spot was next door and I immediately was in the mood for all the smoke. But I would regret my choices and lack of discipline immediately. First of all the lack of customer service hit me as soon as I entered and I was immediately a part of conversations I could go my whole life without. From somebody man is cheating, to somebody homeboy is stupid, to the girl who got fired via text by Sam. Clearly, Sam has some more work to do!? All while I'm at the sticky, messy drink machine trying to grab my drinks and I get sprayed like a water sprinkler on multiple drink selections. Check photos! Then I opt for raspberry lemonade and that is just water. I was like, Wow😵‍💫. I finally get my order and immediately rush out because I have an appointment to get to. I arrive to my appointment and ready to chow down on my food before my client arrives, and the disappointment sets in even deeper. I mean look at this weak burger that costs over $12 bucks?! Not fresh, drowning in condiments to cover the dryness of the patty. Even the ONE tomato looks questionable. The sweet potato fries were the best part of the meal. Oh and the kiosk is out of receipt paper so you better take note of your order number on the screen before it disappears. Awful! Five Guys is a much better option if you're paying the same...