I took a perfectly healthy baby Robin there and the wildlife specialist who's been working there for 7 years proceeded to poke and prod at this poor bird, that I fed every hour around the clock for 2 weeks , because they don't have staff overnight to do feedings. I wanted it to survive so waited out the two weeks when night feedings could subside. This bird was chirping & healthy I have pictures of it from an egg up to the 2 week's B4 taking it in. The guy was so mean to me and claimed the bird was underweight and needed fluids. So he proceeded to put the baby bird into a brown paper lunch bag and says I will do what I can but can't make any promises adds a number to the outside of the bag and gives me a card with a number on it and said "call in a few days if you choose to know what happens to it." Of course I want to know what happens to it what does that even mean.!?.!? He claims they did thousands of robins per season again what does that mean?? So I've been calling for over a week every day waiting for someone to call me back no one has called me back I have no information. I was telling my neighbor about this and she told me they did the exact same thing to her last year and again it was a baby robin. I think it's time for them to get a new wildlife specialist or it's time for me to call channel 5 news. Because someone is cold and mean as this guy was should not be working with animals certainly shouldn't be a wildlife specialist. It was a horrible experience that I'm still traumatized by because I don't know what happened to that poor bird if I knew that they were going to kill it then I would have just waited it out and let it go in the valley because it's chances of survival would have been a lot better than...
Read morePLEASE DO NOT TAKE INJURED WILDLIFE HERE. They do not have a licensed veterinarian at the facility or even one that works with the facility, but they do have a licensed euthanasia technician. In addition to my recent experience, I personally know more than one person who has taken a healthy baby animal to this facility that they accepted and then put down after lying to them that they could care for it. Look on google for a no-kill sanctuary for the type of animal you have and find a wildlife rehabilitation individual or facility that does not put down animals unnecessarily like this place. I can not tell you how angry and upset I have been for days and how much I regret taking the animal here. The staff I interacted with lied to my face about both their ability to diagnose and treat as well as the fate of the animal. I told him under no circumstances to kill the animal as I would not leave it if they were were going to do that. I told him I would pay a vet even thousands of dollars to come to the facility and treat the animal. We finally agreed on getting it examined first before discussing options and the best course of action. He then handed me a card with a number and told me to call in a few hours to discuss their examination results. The number went straight to machine when I called and I left messages and received no call back that day or the next. I assumed they were busy helping the animal and I drove back to the facility 2 days after dropping it off to see how it was doing and I was told they killed it the same day I brought it in for a minor non-life threatening injury! Trust me the county and state are full of much other better options. These people are not helping wildlife, they are...
Read moreUnfortunate circumstances brought me here as I found a fledgling robin with a broken wing in my backyard, but they were more than happy to accept it and do their best to help it. They even provide a case number and contact email if you wish to follow up on the animal's condition. While it does seem to help to call them in advance prior to bringing the animal in, it didn't seem to be a requirement; they seem more than happy to take in animals with or without prior correspondence.
The gift shop has some great bird feeding merchandise among other neat items and everything was very reasonably priced.
I didn't get a chance to look at the exhibits or anything, but it seems like a delightful option for a free activity. Overall, this place is a huge asset for our county's wildlife and education about it.
A side note since you may stumble upon this review in a similar predicament to my own -- do not feed an injured bird, and absolutely under no circumstances should you try to forcefully give it water. An injured bird is more often than not a panicked bird, and has a high likelihood of aspirating any food or drink forced upon it. The absolute best thing you can do is to place it in a shoebox (or similar container) lined with towels/washcloths, and keep it in a dark place should you find the creature in the evening after business hours. The key is to intervene as little...
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