Bellingham Goodwill — Attraction in Bellingham

I have been donating to GW for decades and today was the FIRST time I was so rudely treated. Was was at the Sunset location at 1:37 pm( 5/28/2018) and the attendant : a very , very thin black man with a red baseball cap with a "P" on it; rolled a cart to the edge of my car...then walked away. I am an 85 year old disabled woman with mobility issues....it took me over an hour and half just to load my car. Your facility was not busy, yet he clearly expected me to unload the car myself. When I just stood there...he grumpily walked back and started SHOVING AND THROWING the contents of my car into the wheeled tote...part of it flying beyond the tote onto the ground. He was extremely rude to me and then when my car was empty he walked away again. OK....I stood there again until he looked up at me and then asked if I wanted a receipt..."yes, please" was my answer. I feel this is NOT in the spirit of your organization. You cannot continue to be a success if you have employees like this one. There are other organizations in our area to donate items who will accept them gladly. I am a retired retail manager and someone with this sort of attitude needs to be in the back somewhere...certainly NOT interacting with the general public. I understand we all need jobs...but one should be grateful for the jobs that we DO have. Now all I can say is that today I was extremely disappointed with your organization and...

Ridiculous: This place appeals to people's generosity b/c they employee and help people w/ handicaps, thus getting free stuff - on the surface that's great. But wait, a lot of their prices are the same as Walmarts??? For used stuff??? Here's what upset me a few months ago, I live a distance and I called to find out if they had oven roasters and the price. They didn't want to check and after I asked the manager and explained the distance they agreed. They got a clerk to ck whom I explained it's a roaster oven, not a crock pot. So he gave me a price of $15 for one. I asked if they would hold it but they wouldn't. So I rode my big bike in to get it. It turns out that it was a crock pot and that the roaster ovens are $30+ (Wow! that's the price at Walmart and Kmart, NEW). I asked to speak to the manager and explained the whole situation and how I had just wasted my gas and time. To which she apologized but would under no circumstances give the roaster oven at the price they had quoted me. I couldn't believe the callousness of this organization. Not only do they get these items free, waste my time and gas but want me to pay for their mistake something I could buy new for that price. In conclusion: I haven't been there since nor plan to go...

BOYCOTT all Goodwill Industries Stores!!!! - do not support this business in any way! Its operation is a total misrepresentation, they have little concern for the people that they employ and even less for the people they supposedly claim to serve.

DO NOT SHOP, DON'T Donate here! This so-called non-profit, so-called thrift store, Goodwill Industries, is just that an "industry", the only goodwill is in it's name.

As with most Goodwills, identical items can be found at different prices.

As other reviewers have commented, items can be found priced the same (or more then) piece of 'new' merchandise that can be found in a retail setting.

It is a normal practice of this particular industry to discard a significant portion of "donated" items that could be 'repairable' shortly after donation. (Remember! any proceeds to this alledge charity is based on sales??).

Goodwill does not train or hire anyone to do even the simplest of repairs. They concentrate on training people for retail.

If you want to donate give to the Salvation Army store (1515 Birchwood) or Value Village (near WinCo, and the mall); better yet any small...