Batteries Plus — Attraction in Blaine

Had good service in the past so took my iPad in for service. Wasn’t sure if it needed a new battery or a new charging port. Intake person said he would write up order for technician to check both and call me prior to service. No phone call so I called. Was informed battery was replaced. I asked if the charging port was ok. Told it was not checked but now that he was looking at it, it doesn’t seem to be charging well so prob needs a new port. Asked how long that would take. 2 hours but they would call. No call. Went in to store. iPad sitting on counter. Nothing done since I called. Asked when tech would be available to begin the service. Told it would likely be done in a couple of hours, providing they had the part. Asked him to check for part. Result, did not have part, would take 1 to 2 weeks. “So, you would never have been able to take care of this today?” Hesitation...no. I asked if he expected me to pay for the unwarranted battery change. He said, if they could find the old one, they would put it back in, would take several hours, if they still had it around. I gave up, paid the $100 for no service rendered and left, took it to Best Buy for proper servicing. I am extremely disappointed in the entire situation. I feel I presented the opportunity to do the best right thing to the employee, but...

I got my iPad (7th gen) and iPhone XS Max screen fixed here. The workers were real nice to begin with, but shortly after getting my iPad back I realized my home button was loose and not working properly. It would only allow my finger ID to work. I took it back in, and the worker seemed confident that it would just be a free inspection to fix. It took over a week for them to do the inspection and organization on getting it back was terrible. When I finally got it back I discovered certain portions of my screen are not responsive to touch. I have to use excessive force to type on the screen. Not to mention that my brand new apple pencil doesn’t respond to the screen. I would take it back again but after what’s already happened I can’t trust anything will be fixed.

I had gotten my iPhone screen fixed as well and after getting it back my screen was extremely over sensitive to touch. I asked for the front and back screen to be replaced and fixed but the worker said it wasn’t worth it to do both. (maybe it’s not worth it i don’t know for sure) For all the times i’ve gone in it’s been different people helping I remember a josh, and a Franz working with me. I wasn’t impressed since i am still continuing to have issues with both of my...

It seems like even though Batteries Plus is a national franchise, each store operates by whatever rules they want. I originally wanted to buy 3 truck batteries from Eden Prairie store. I was told by the sales person that these are not in stock and it will take 1-2 weeks to ship them here from TX. I have a commercial truck. Does this salesperson realize that the truck will have to sit and not work for 1-2 weeks? I then called Blaine store. THey had the batteries in stock. Why couldn't Eden Prairie get the batteries from Blaine? Much closer than TX. When I bought the batteries from Blaine, I asked if I could return the cores to a store in IA. They said yes, any Batteries Plus store. When I tried to return the cores in Cedar Rapids, IA, I was told that they are not a corporate store, so they can't accept the cores. I would have to call Blaine store and have them issue a check to Cedar Rapids store, then they would accept the cores. Why is it my problem to call the Blain store? Shouldn't this be handled internally? Why should I care if the store is corporate or privately owned? If it's under the same name, it should follow...