TK Train & Hobby — Attraction in Bridgeport

Normally would give this store 4 to 5 stars, having shopped there several times. I live in Central WV with no local hobby shops {OK Hobby Lobby only) and there was a Model Train show at Monroeville (Pittsburgh) which is two to two and half hours from my house. A group of us decided to go to the show on Saturday Nov 6th and I talked them into going to T & K hobby after done with the show even though this added an additional hour each way to get to the store. We finished with the show at 1230 PM and a quick check online showed the store on Saturday open until 3 PM. We all had plenty of money left and departed. We arrived at the store at about 2:10 PM only to find a note on the door stating they were closing at 3 PM. However the store Doors were locked, store lights off and no one around. In the future I suggest calling ahead to verify what is online is accurate. So much for trying to support a...

I ordered some atlas o track and a switch in the order was missing a part. The staff at T & K couldn't have known because of the enclosed box it was packaged in. I contacted them by phone and as unbelievable as it sounded, even to me, they took care of it as quick as you can with an online order, they even paid for the shipping. Very happy, good prices and customer service to match. I will be checking with them first...

T&K have good prices on their trains. I exchanged a particular train with them and they promptly got the new one out to me. They are quick and competent. Their products are accurately described on their web site and they do a great over all job. I would highly recommend them for your...