Bulldog PC Repair — Attraction in Carson City

I went to this place to buy a laptop called Bulldog PC Repair. The owner sold me a Sony laptop that unknown to me had a generic battery in it and no working CD/DVD drive (That the owner of a computer repair place didn't notice): The battery still worked. I was still able to use the laptop as a mobil, unplugged computer, the battery just had a little less life than I expected.My wife and I took the laptop in asking about an external CD/DVD drive. The owner, Lindsey, told us that he would fix it for free, since it should have been working from the beginning. When we picked up the laptop, he told me that the battery was not working at all because it wasn't a Sony battery. He stated that, although it might cost as much as $100, he would pay for it since it was his error in selling me a laptop with a bad battery. After waiting WAY TOO LONG for my battery (because he forgot about me) I went in to the store. When I walked in, he had a Sony battery that he tried to charge me $50 for. Once he realized the battery was one he ordered for someone else, I had to refresh his memory (pun intended) about who I was and my situation (for the third time in a month). He told me "If the battery cost $50 like the one he had, them I would pay half, but if the battery was less than $50, it would be free." The battery was only $30, but he still wanted to charge me for half of it. I reluctantly agreed, and proceeded to wait even longer. When the battery was FINALLY ready to be picked up, I tried to politely talk to Lindsey, the owner, about the cost and why there shouldn't be one. Lindsey became very short with me being rude and combative... He even had his son-in-law try to physically remove my wife and I from his store even though I was not rude, and never once raised my voice. I felt as though I was in danger of being on a physical confrontation. I've never had such a horrible experience anywhere in my life. This man had his daughter, son- in- law and their 2 kids all behind the counter, and my wife and I were the only customers in the store and we will NEVER be back. I hope that this is how the rest of his experience owning his store goes.... The only people inside are non money spending family, and non money spending customers that will never come back. Can't wait to see a "For Rent" sign on his building. Some people just have no business...

I didn’t have a good experience with repairs here. Took several months to get my pc back to me. They swapped some parts and gave it back to me without even checking if it was fixed, which it was not, so I had to take it back in. Several times I was told they would call me in a day or 2 about me coming to pick it up and a week would go by until I would call and bug them about repairs. In all yeah my pc runs a little faster, but I went from a 2TB hard drive down to 500gb and was told I wouldn’t need that much space for gaming. I knew that wasn’t true but really just wanted to get my pc back and get this over with. Many of the parts put into my pc didn’t have the proper drivers installed and I had to track those down and install them on my own. They told me to bring it back if I had any more issues in the future but truthfully I believe they repeatedly lied to me about completely fixing it to keep me coming back so they could swindle more...

just bought a custom made computer from this store. great value for what I purchased and the customer service was fantastic. Linda was very helpful every stop of the way. if you are looking for repairs, new or used computers, this is the place to shop.

I have had a change of heart. I did not delete the original review as it would have been a disservice to linda. I returned to the shop to inquire about wireless internet connections and me the owner Lindsay. He was extremely rude and obnoxious. One wonders what I did to receive such treatment. I guess my usefulness as a customer had ended. I got the message loud and clear, I will no longer darken their door with...