Taylor Family YMCA — Attraction in Cary

One bad experience changed my opinion about this YMCA and made me not want to ever come back there. We specifically enrolled to visit the toddler pool as our three year old loves to be in the water. My husband also took him to the nursery which seemed to be very good, but the swimming pool staff ruined any desire to come back. The day of the incident water felt much colder then usual and looked kind of dirty with something floating in the water. The lifeguard took one of the kiddie toys and scooped it out of the water, dumped it right otside the pool and put toy right back in the toy box. I am far not germophob but it's not a good way to represent yourself. Now to the actual cause of this review: there was a woman with three boys who were way too old for toddler pool, not supervising them and letting them jump, fight and splash me head to toe (well I was in the water up to my knees to be fair) when I was wearing a t-shirt in the pool clearly trying not to get wet. The lifeguard on duty completely ignored that (rules state that children are to be within arms reach from supervisor and woman was away from the pool reading a book). The biggest boy pushed my son and that was ignored by both lifeguard and boy's guardian. When confronted, the woman told me I have to take my 3-year old elsewhere, her children are here to play and the rules don't make any sense. Lifeguard stayed silent. The sad part is, a few days before that we had to leave the pool because my son got upset when the lifeguard didn't let him splash in the water and there was no one but us in there! Apparently the more children you have the more rules you are allowed to break? Well, woman's lack of parenting skills is her own problem, but I have never been in a public pool or waterpark where lifeguard, whos job is to make sure everyone is safe would completely ignore rough play and pretend he doesn't see one child push another (twice smaller). After submitting a comment about this via e-mail I received a generic reply - without even an apology. "Thank you for letting us know the areas where we need to improve" it said. Well, while you "improve" I will go some place where my child and I would not be bullied and I don't have to worry about my...

We used two passes to go visit the pool and see if this was a place we wanted to join. The lap pool was taken over with swimming lessons, which was annoying, but I was fine with using the regular pool since it had lanes.

The first thing I noticed was that the lifeguard didn't seem to be paying attention at all to the many children in the pool and was having an engaged discussion with people he knew. He looked to be in highschool or college-aged.

The second thing that really bothered me, and ultimately inspired this review, was this lifeguard proceeded to have a long conversation while at his post that was ultra-conservative and borderline racist in nature. Him and his friends discussed George Zimmerman, feminists, how much they hated Obama, how they wanted to overthrow the government, Black people, etc. etc. Every time I came up for air on that side of the pool I was forced to hear a conversation that sounded straight out of Rush Limbaugh's radio program. This was highly unprofessional conduct for an employee to be engaging in such a conversation, much less while he was on-duty in a position in which he has to be focused on making sure children don't drown. It made me decide that the YMCA was probably not the...

The after school care(Middle School care )is very bad because one the staff rarely give punishments to people WHO DESERVE PUNISHMENTS like they just give you a talk and you’re told not to do it again but then they do it and but they just sit you out or force you to leave the rank. two the staff don’t pay any attention to problems like people personally try to hurt me and my 1300$ trombone I tell them to stop but they got a load of various items that can potentially break my trombone and chucks it at my trombone which can be a crime for destruction of property and also it takes them about 20 or so minutes to find a KID VAPING not exaggerating the kid actually vaped and again no punishments but a parent phone call which to me I would suspend them for at least 2 days like a school would do and last the staff are high schoolers. (Me first time coming seeing the staff :????????????????????????????) and in all I would give this 0 stars if a ai didn’t make us do a 1 star but I recommend NOT TO WASTE 2000$ FOR DROPPING YOUR CHILD AT THIS AFTER SCHOOL ( Middle school only...