Hayat Dental Centers — Attraction in Cleveland

I went in to get a tooth removed, they cracked my other tooth in which the filling came out, this wasn’t done by the lady in the ad (Hayat) but the older dentist that WAS ABNORMALLY ROUGH she needed help, kept saying she couldn’t get it and proceeded to try, using my teeth as leverage. I went to my normal dentist and they said I now have to get that tooth removed, I went back to Hayat and she apologized and proceeded to say to remove the tooth they messed up would be around 2,500 with an implant. I left a photo X-ray from my dentist and Hayat never called me back, let me be clear I went to them as they were Muslim and so am I ,but what I learned is regardless of religion bad business is BAD BUSINESS the place smells like cigarettes and that lady is too rough. Hayat then stated “ please sister we are all Muslims” as if that makes anything better for me in this situation, I hoped they would call, they didn’t. So They never tried to fix the mistake they made, only charge me for their mistake, I will sue. And Wallahi I don’t feel bad about suing because they had the chance to address this but customers being in pain really doesn’t matter I guess. I gave them almost 3 weeks since I dropped off the proof of the damage tooth, and even then nobody contacted me. DO NOT GO THERE PLEASE IM BEGGING YOU. I would never go there or recommend them because the lack of bed side manners and trying to charge me FOR YOUR MISTAKE. If you go there after reading this you are being foolish! To go for a dental cleaning is fine DO NOT GET ANY WORK...

If I could give zero stars I would 😡😡 This place is very unprofessional. I went to them in Oct. They took X-rays and was supposed to send over claim info for dental implants. They couldn’t get the info to send right so my claims kept getting denied🤦🏽‍♂️🤦🏽‍♂️ Claim was finally approved in Dec. My teeth has gotten progressively worse and I spoke to a rep that said Dr Ali would be able to pull teeth instead of periodontist (who’s only there once a month). I took off work to have that teeth pulled and deep cleaning by Dr Ali but on day of appt I was rescheduled because Dr Ali wanted to wait for Periodontist (she was sure why periodontist wanted certain teeth pulled). Before leaving on that day they informed me that claim for back dental implants were never submitted and assured me that correct claim would ( once again) be submitted. Fast forward to today🥴 went in to appt and claim still not submitted. I have been waiting since Oct to get work done and it’s now Feb. This whole situation was very unprofessional and a waste of time. Don’t go here if you need Periodontal work because she’s only there once a month and if you’re in pain or need done quickly, it can’t be done. Staff is also horrible 😡🤦🏽‍♂️The girl at front forgot to submit correct claim and she assured me it would be...

I went to hayat dental office. Even thou they did not take my insurance. They were very polite and best customer service. I needed 3 tooth pulled and I had a bad infection in my gums. I was not turn away. Dr. Hayat Ali was with a patient. But she excused her to take out the time and concern for me. Due to the fact I am on fixed income and have Medicare. She told me not to worry for me to stand where I was. She came back out with a RX and told ke the antiobics will help me when I was going to see another dentist. Due to the fact I am a diabetic she had alot allot of concern. I just wish I had the funds to go ahead and let her do the work. She treated me like I was her family and even gave me a hug. And told me not to worry. If anything I needed she will help me as much as she could. For this reason I bring my child in to see her and my family made her their primary dentist. I just to take out the time to say thank you to every in Hayat Ali office for the best service I have seen here in Cleveland. My child felt safe and they pull a tooth out of my 11 year child. She was like dad I felt nothing. May you always continued to service the community of Cleveland. Dr. Hayat Ali save my life with those antibiotics. I could have been in a worse spot without her help. THANK YOU...