How does this university even have a rating above 4? I have hated attending this university since I joined. Here are my reasons, as a PhD student:

Asked for accommodations for ADS. My original university usually has a two week turn around if they're unlucky, so I emailed this university on August 1st before the semester I officially started. They said their next available appointment was September 15th. I asked them how they expect me to not have accommodations for the first two weeks of school? They had an IDGAF attitude, but after much complaining, was finally able to push it up.

I have had accommodations in the past. Every university I've attended has been reasonable and has accepted accommodations from previous institutions, no questions asked. For UMD, I have to do more paperwork to "prove" I need accommodations. They never clearly tell me who to send it to, so I send it to an apparently defunct email address (I didn't know), and they take away my accommodations the next semester without telling me. I raise hell, get them back. Needless to say, I have never used my accommodations because I have now a severe lack of trust with ADS. Fortunately, my professors have been more than accommodating.

I TA for chemistry. I am assigned 80 lab reports a week, 2-4 hours of office hours, of which I get as many as 30+ students, no training on how to handle these many students, all students are amazing, but clearly need a lot of help (this is COVID btw), ask professor to help, they don't, I have a mental breakdown and they blame me. Needless to say, I never TA for chemistry again.

End of year 1

I fail the qualifier because my first advisor dud not prepare me correctly. First advisor dumps me during the qual. I talk with the program chair. He is very helpful (actually my new advisor and I love being in his lab), but at the time, there is a very strong possibility that I will have to master out. Old advisor "talks" with chemistry to try and get me TA there. Needless to say, I was without a TA that semester.

Talk with ombudsman. He hears my concerns and does nothing. I have to find a new advisor without him on my own. Fortunately, my new advisor is amazing and takes me on, but it took multiple convos and at first he was reluctant. Decided eventually to give an informal rotation.

End of year 2.

Apparently, I am not officially a PhD student because of the failed qual (on paper I am, but still need to pass the qual). I get my master's at my new advisor's advise (it really did help). I pass the qual with a new committee.

End of year 3 (thank God nothing majorly horrible happened)

I am trying to switch from SHIP to State Health Insurance (I finally have a stable TA line). After two months of the promise that it will occur, they reject me for the State insurance, tell me that I will have to pay for SHIP at close to $500 a month (it would have been $1000 for 5 months had I had it for the whole fall, and they did NOT prorate it). I raise hell. They do nothing. I refuse SHIP and get my own health insurance for $66 a month.

I apply for TA positions. For background, my department has no undergraduate courses, so we have to outsource to departments in CMNS. Due to a TA shortage, many of us are left without TA lines. Our department has no control over this, but students raise hell, and now many of us fortunately have TA lines next semester

CIO of university threatens to revoke my UMD computer access if I don't do "mandatory training" that is required for workers. As per The Graduate School, I am "first and foremost a student." This is more semantic of me and I don't mind doing the training, but it's great to know that I am not "first and foremost a student" in many cases.

Keep in mind, the spring semester has not started yet.