I had a very disappointing experience with Bay Area Cleaning Company that I feel compelled to share. I urgently required their cleaning services and was assured that they would inform me of any earlier openings. Despite reaching out multiple times over the weekend to confirm, I received no response until Monday.
On Monday, I confirmed that the cleaning team would come on Wednesday at 10 AM. I had previously communicated my address clearly, so I was confident they had the correct location. However, on the day of the scheduled service, their team arrived at a completely different address - one that did not match the spelling or details I provided.
When I contacted them to clarify the situation, I was met with a lack of professionalism. All I received was vague assurances that they would call me back, with no apology or solution offered for the mistake.
This experience has left me frustrated and dissatisfied. I will not be using this company again and cannot recommend their services based on...
Read moreWe recently had the pleasure of working with the fantastic Bay Area's Cleaning Team crew for our commercial kitchen, and I couldn't be more impressed. From start to finish, Jonathan was incredibly communicative, ensuring we were on the same page about expectations and timing. Jonathan, in particular, stood out with his positive personality and professionalism, making the entire process smooth and stress-free.
It was clear that the team put in hard work throughout their time with us, paying attention to every detail. Their dedication to doing a thorough job showed not only in the amazing results but also in their pride in their work. They genuinely cared about providing top-notch service and ensuring our satisfaction, which we truly appreciate.
I highly recommend this team to anyone in need of reliable, high-quality cleaning services. We'll definitely be calling them again...
Read moreWe own a small family burger business in American Canyon, which comes with a lot of grease and oil build up in our kitchen. Bay Area Cleaning Team has come to our store about 3 or 4 times to clean our kitchen hood and filters. It comes out sparkling. The most recent time they came, I also had them clean our two fryers and our kitchen floors. Our two fryers were built up with oil and grease, and our floors had a lot of black spots. At the end of the cleaning, our fryers and floors came out looking brand new!! I was very happy with how clean everything was. We're lucky to have found a great commercial cleaning company. Jonathan does an exceptional job every time! I would definitely recommend them to anyone who owns a restaurant or small local business for kitchen cleaning. Thank you Bay Area...
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