My family had a decent experience with this place a year or more ago with the left overs of an estate sale. I decided to use them again since the experience was good. I have been so very disappointed! I handed over 2 Italian tables which were carved and worth more than $3000 each. I was moving to Spain and unable to take them with me. They had been in my family for more than 70 years. I have no kids to pass things onto and decided to let someone else have joy from their beauty. I am sad to say that Big Shanty did not bother to look for the proper audience to sell to. They instead got $150 for both tables, which is a complete insult to the life of those tables.
I also dropped off a HUGE collection of baseball cards that had several high ticket items in there! I received about $48 for that lot which was purchased by possibly auction attendees and other vendors at Big Shanty. Since they took more than 2 months to place the items for sale and I was leaving the country, I asked to have some communication through email for the payments I was owed. I barely received any communication from the auction director. He was almost rude in his communication, very short and an energy of “why are you bothering me again…”
I would NEVER recommend this place! They do not search for he proper audiences for their auction pieces. A decent auctioneer will place the items online and on a website and advertise appropriately to be sure their seller and their company can make as much money as possible. These people DO NOT do that! Very...
Read moreBeware: Reproduction Sold as Attributed Painting
On August 23, 2025, I purchased Lot #6, “Oil on Canvas, A Summer Day, attr. to Henri Le Sidaner” from Bramlett & Co. The lot was catalogued as “Attributed to Henri Le Sidaner”, but in reality it is a reproduction — specifically an oleograph. Any knowledgeable auctioneer understands that “attributed to” means the work was likely created by the named artist. Using that term for a reproduction is misleading.
When I raised this issue immediately after the auction, Bramlett & Co. admitted in writing that it was a reproduction but refused to cancel my bid. Their correspondence was dismissive, unprofessional, and at times outright disrespectful. I was charged $117.24 for the lot and an additional $106.77 for pickup and shipping to avoid their “STRICTLY ENFORCED” storage fees. While the owner eventually offered to refund the hammer price, they refused to reimburse any shipping costs. Under those terms, returning the painting would only create a larger financial loss than keeping it, which makes no sense for the buyer.
In my experience, reputable auction houses handle cataloging errors promptly and with professionalism. Bramlett & Co. did not. Cataloging errors can happen — but they should be rectified fairly. Attempting to shift blame onto the customer while dismissing a valid concern is unacceptable. Based on this experience, I would not recommend...
Read moreEarlier this afternoon me and my wife come on to exchange a couple of things that I got her for Christmas because I got her duplicates of what she collected. We had already had an extremely rough couple of weeks and my wife was a little short with the person helping us. I don't remember the persons name that helped us. The only thing that I can remember was that she had blonde hair. She could have handled the situation very differently but instead she proceeded to help us with an even exchange. I've been in customer service most of my life so I know how people can be. Because of the way she handled the situation at hand I will forever be a customer of this establishment. Thank you for making our day a little better. We both really appreciate it. Have a...
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