Grainger Industrial Supply — Attraction in Forest Park

Truly great experience in the end. Originally ordered a replacement motor for our shop air compressor almost 3 weeks ago. FedEx absolutely lost the item for several days, then delivered it in a damaged box with damaged contents. I was able to process the return with grainger over the phone and order a replacement. The staff was very eager to help, even the call center folks made the process easy. FedEx on the other hand got yet another strike from me, I sure wish grainger could go back to shipping UPS as they generally take better care of...

These guys are awesome. Went out of their way to spend time with me helping me find a powerful generator before heading back to Florida where we are expected to get a cat 5 hurricane. Rick was the coolest and helped me load up my generator and even gave me some locks I needed for my trailer and some old pallets.

These guys are human and wonderful...

My customer Customer Service experience with Andrea was excellent! I noticed in the reviews that Service was slow. You're not picking up a Pizza. She made sure I had everything I needed, checked to make sure it was in working order before I walked out with it. Good thing, because 1 part was defective. Saved me a...