Let me give a very honest review of this place:
Pros: Very friendly staff! They're doing the best with what they've got. Check in was quick and easy. Air conditioner was already on when I entered the room, which I was grateful for after being in the Atlanta heat. Room cooled very fast. Room was decently clean. Floors actually looked like they'd been swept and surfaces wiped down. Tub was fine. (Although there was what appeared to be gum stuck to the floor.) Shower got hot, although pressure was nothing to write home about; it was more than a trickle. Microwave and refrigerator in room, which a lot of hotels don't offer anymore. Sheets, blanket, and pillow case looked clean, although there was no proper comforter provided, just an old thin blanket. Room didn't smell like anything, no smoke or bad smells when I walked in. All the lights worked in the room, no bulbs out. Plenty of desk/workspace. Lots of outlets, although some were too loose to hold a cord. No bugs at all. Earlier check in time than most hotels (2pm), and later check out (11am) as well.
Cons: Hotel on the ATL airport site and Google both advertised a shuttle, but this hotel doesn't actually have one. Room wasn't properly stocked with shampoo and conditioner, just a tiny individual packet of shampoo. Towels are super thin and not full size. Hotel is extremely dated and shows its age. This place could improve a lot with some maintenance TLC. Weird stains on walls, loose outlets, scratched up floors, scratched up doors. As others have said, chairs in the rooms are old and stained and look like they came from a dumpster. They should just remove them, they're an unusable eyesore that brings down the room. Noisy. This place is close to a busy road. There are a lot of trucks and cars that travel the route outside the hotel. The room door wasn't fitted properly so it allowed a lot of sound in. Smells like marijuana all over the property, which, due to the door situation (see photos) allows it to leak into rooms as well. Toilet paper roll was low with no extra provided. Had to go to front desk to ask for another roll. Wifi was spotty, but worked most of the time. No smoke alarm in room, just a hole in the ceiling where it should have been. Weird burns in the bathroom counter, but those aren't easy to just replace. Water stains on the tub walls, like they didn't fully wipe it down. Not sure if this is typical, but there was a screaming match with some other guests at 2am, which woke me up. Very unpleasant.
I didn't check out the breakfast or try the TV, so no comments there. Overall a very cheap place to stay, but not easy to get to if you don't have your own vehicle. Good for resting and cleaning up and...
Read moreSo me and my best friend arrived here and when I got to my room, there was only one bed in the room. I went back to the desk clerk and told him about this and he said that's all I asked for. I said oh no I asked for a room with 2 beds. He insisted that I did not ask for a room with 2 beds and he also said to me don't argue with me. Then I asked him about getting room with 2 beds and he told me it would cost me money. Which surprised me because I had paid for this room with hotel points. I said why should it cost me money I paid for this with my points. He told me I could go in the room and I could call choice hotels and straighten this out. Which I did not have time for Because of an appointment that had to be kept right at that very moment. Then he asked me to see my phone so I could show him my confirmation and sure enough he was proven wrong by my email saying I requested too beds. Well I guess that pissed him off because then he stuck me and my best friend, 2 old ladies with bad backs up on a second floor. He said it would take 2 hours for someone to clean the room. We had the drag our wheeled luggage up 2 flights of steps to get to our room. Why wasn't there a Bed with 2 rooms already waiting for my arrival?|| But wait there's more!||||It gets worse! Let me tell you all about the filth in this room. There was a clump of somebody's hair on a towel, there was stains on the bedspread & even if I had a dog I would not let it on the chair in the room that was completely filthy rotten dirty. The frame around the bathroom mirror & faucet was covered in dirty water spots, both the dresser top & top of the desk was also filthy rotten dirty as well. The microwave and refrigerator, they were just as dirty as everything else in the room along with the lamp shade which also had holes in it. There was no coffee, there was no closet, there was no luggage racks & there was no safety chain on the door. & Oh, the toilet seat was busted too. I had to secure the nut & bolt underneath to keep the seat from sliding off..|||| I called Choice Hotel & told them they should be ashamed that this hotel is part of their...
Read moreWARNING.....this motel NOT hotel is very deceptive--1 pictures online IS NOTHING close to REALITY of. Room was NOT CLEAN from sheets to bathroom down to the very nasty AZZ floors. Asked to change rooms clerk act as if I dirty up the room 5min after checkin. Follows me to room to check WHY I was complaining...HELL THE ROOM WAS NASTY FROM HOUSEKEEPING NOT CLEANING. I travel with my own cleaning products when I tell you just using one of their nasty towels already very strained towels for general inspection to just wipe of desktop and small area of floor.....IF CLEAN JUST THAT MORNIN THERE IS NO WAY IN THE HELL FLOOR SHOULD HAVE BLACK DUST/DIRT on towel I used to mop floor. Bathroom was even NASTY toilet seat was dam near falling off fecal matter was still on toilet seat in an supposed to be CLEAN ROOM...when I asked to be moved and safely to the front of hotel because the back of hotel FELT LOOKED and was VERY SHADY clerk act as if he must check room to my complaint FIRST then offered to have housekeeping to come clean room again....AGAIN nope if I could NOT move to a already CLEAN ROOM AND AT THE FRONT OF HOTEL THEN NO WAY IN THE HELL WAS I STAYING.. A WASTE OF POINTs CASH OR CREDIT DO NOT STAY in this very shady more llke to be robbed or car vandalized MOTEL NOT HOTEL. Choice Hotels corporation REALLY NEED to FOLLOWUP VISIT hotels which carry their brand THERE SEVERAL IN ATLANTA I WOULD NOT...
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