Lots of great ties for men. Do need to get a better selection of single men's dress socks though. There were not many neutral colors or browns. The only other complaint is that because Macy's let's their people wear whatever they want, it is typically very difficult to tell who works there and who doesn't when you're looking for help. When I was looking for a formal gown I was asking actual shoppers in the dressing room if they could help me or find help because every time I poked my head out I couldn't find anyone who looked like they worked there. They were dressed very sloppy. Why do I want to buy something from someone or ask for their opinion if they look sloppily dressed? I don't. Is it really the image you want portrayed at South Coast Plaza? I trust Nordstrom more for opinions regarding women's and shoes because of the way Macy's staff looked.

However, the Men's Department was dressed much better and wearing named tags making it easier to tell who worked there when my husband and I needed help. Steve Frankel was dressed professionally and also had very good customer service. We could immediately tell he worked there. He also made sure the ties and socks we purchased were bagged in a way that the belt we purchased would not snag them. We were extremely appreciative of that extra mile he went in customer service.