Hong Kong Market Place — Attraction in Dallas

WORSE PLACE EVER!!!!!! I took my kids there the other night. I thought they could enjoy a piece of their heritage(half Vietnamese), but we were treated very poorly. How embarrassing for the Vietnamese Community. I was unaware they close so early. I had started shopping around 8:15pm, they close at 9pm.. I needed to run to get bean sprouts for the soup I was going to make. A guy came around the corner and yelled, “you finished! Get out!”, what? He continued yhearding us like cattle as he was shouting get out, get out, get out! The cashier didn’t hold back on her hateful emotions when my son grabbed the wrong bag of rice and she had to take it of the bill and scan another bag of rice for us. She was grunting! It was horribly humid and ALL good temps were not up to temp. It stank so bad in there! This market use to be top notch back in the early 2000’s, not anymore. DO NOT SHOP HERE! If you do, you are agreeing with these people tormenting customers and getting a kick out of it! I witnessed the workers laughing with the , so called security guard. They were making fun of us and other customers. Little did they know I understood what they were saying! Lol! DO NOT SHOP HERE The temps of the meats are not good, so you may get very ill from them! Horrible place!!!!!

I am not from the side of town the store is located. I thought it was going to be a great experience, but nope. I had a 14 hour shift and was ready to relax and get food to cook for my family. This place has no love for anything. They need to shutdown! If the location is bad for them, they should look...

Their customer service at the fish department is the ABSOLUTE WORST. Their manager at the fish department is also rude & lazy. They should uphold the closing policy they communicate with customers. I called to ask what time they fish department closes and stops cleaning and cutting fish, I was told 7:45pm, I asked are you sure? I was told yes as long as you get there before they close at 7:45pm they will attend to you. I arrived at 7:30pm and the people in line said they stopped cutting fish 10minutes ago. Their lazy rule is whoever they are currently cutting fish for at 7:45pm is the last person they will attend to. I tried to resin with the manger of their department but he was rude and nasty. Only the security guard was nice enough to explain the policy. According to him the “close 7:45pm but in order to get your fish cut he recommends arriving at 7pm”. Advice to management: communicate your policy clearly to staff so they don’t misinform customers. I wasted 40min driving down here.

UPDATED REVIEW* The manager Sharon spoke with me the next time I visited and personally apologized for my experience. She also communicated the changes she's implemented to prevent such instances...

We resided in the Bay Area for a few years before moving to this area so I'm obviously biased - you can't spit without hitting a quality and authentic Asian grocery store in the Bay Area. With that being said, this will have to do! I was disappointed they had such a limited selection of fresh noodles and practically no baking section, but they had a majority of my staples and a decent produce selection, too. Taking some stars off because the store was dirty, and not just from a lack of cleaning that particular day. There is visible black mold and water damage covering the ceilings and beams. The freezers had severe condensation issues meaning they're probably not working optimally to be kept at the right temperature at all times. Lastly, I can handle my fair share of unfamiliar smells...like I said the Bay Area has some amazing and authentic Asian markets, but this one definitely has a muster that made me not want to leisurely browse for too long. To be fair, I am pregnant right now so my sensitivity to smells is heightened and that could be it, too. I'll let you be the judge! Overall, it is a good option when there are few to find...