My experience at Mobile Rescue in Brookfield, Connecticut, was absolutely remarkable, and it's all due to the amazing Ahmet. The moment I entered the store, I was surrounded by a soothing ambiance that immediately made me feel relaxed. The calming decor, featuring inviting hues and gentle illumination, established a serene retreat that enveloped me in comfort and hospitality. Ahmet, the driving force behind Mobile Rescue, welcomed me with an authentic smile that exuded warmth and generosity. His approachable attitude and keen attention made me feel like an important individual rather than just another patron. As I detailed the problems with my phone, Ahmet engaged with keen interest, nodding and posing insightful questions to grasp my concerns completely. It was evident that he possessed exceptional talent and an unwavering dedication to delivering top-notch service. What really distinguished Ahmet was his knack for presenting the most astonishing offers I've ever experienced. Before visiting Mobile Rescue, I had explored several other phone repair shops nearby, and I was taken aback by the exorbitant prices they offered. The costs for everything from screen protectors to cases, and particularly for repairs on my iPhone and Samsung, were exorbitant. But Ahmet at Mobile Rescue revolutionized everything. Ahmet dedicated his time to showcase the incredible offers they had at Mobile Rescue. He presented an impressive array of premium cases, screen protectors, and accessories for a wide range of smartphones, encompassing both iPhones and Samsung devices. The prices were so astonishingly low that it felt unreal. For instance, the screen protector I required, which was priced at almost twice as much at other places, was available at Mobile Rescue for a much lower cost. When it came to repairs, Ahmet really delivered with the most incredible deals. He meticulously evaluated my phone and offered a comprehensive quote that was remarkably lower than any other location I had checked out. He emphasized that Mobile Rescue is committed to providing the best prices for parts and repairs for all kinds of phones. Whether it's a shattered display on a smartphone or a power cell swap for a popular brand, Ahmet and his crew at Mobile Rescue possess the know-how and unbeatable prices. As Ahmet worked on my phone, I was truly amazed by his skill and speed. He navigated with an assurance and exactness that conveyed a deep understanding of his expertise. During the entire journey, he ensured I was updated, breaking down each phase in a clear and comforting manner. It was evident that he had a strong commitment to his craft and was focused on delivering an exceptional experience. While waiting for my phone, I seized the chance to explore the store and engage in an intriguing conversation with Ahmet about a range of topics. His charismatic and down-to-earth demeanor made me feel as if I was conversing with a close companion rather than a mere technician. We exchanged laughs and stories, and I felt entirely comfortable in his presence. The innovative vibe of Mobile Rescue, paired with Ahmet's inspiring energy, crafted an exceptionally enjoyable experience. I walked away from Mobile Rescue not just with a flawlessly repaired phone, but also with a grin and a deep appreciation for the outstanding service I experienced. The offers presented were extraordinary, and I realized I would never seek out another place for my phone repairs, accessories, or any other mobile requirements. No matter if you're using an iPhone, a Samsung, or any other brand, Mobile Rescue in Brookfield, Connecticut, stands out for offering unbeatable prices and an exceptional experience, all thanks to the...
Read moreWent to the Mobile Rescue store after jumping around two 4 Verizon stores to fix my girlfriends galaxy s5. The camera lenses was cracked and she wanted to fix it. She was told it would cost $49, but they would give her a price cut. After 45 min the phone was finished. She paid $43 to reciever her phone with the touch screen not working. After a moment it began working. We left and I insisted to try out the camera. The camera was not focusing. During my inspection of the job performed by Mobile Rescue I could see Visible Dust and glass Chip particles. Went back to the store to resolve the issue. The guy looked puzzeled and begain to tell my girl friend that she left glass under the lense. How can she do it if she camer here to get it fix and you guys performed the repair? After his inspection and taking it behind the store he removed the glass particles and handed her the phone it worked, but 15 min later it began acting up again. I also was interested in purchasing a "refurbished" device that they had. They wanted to charge me $80 for a used iPhone 3G that is and 8GB model. The phone had dings, wear and scratches on the screen. He could not match the price of an even $40 with me And told me he'll loose money at that price. Dude it's a 7 year old phone not even close to mint condition. Will never take my wallet to that store again for repairs or purchases. I don't cat about the buying phone issue, it's about the service. It's a "Certified Rescue Technician" and with in 15 min of the finished product we went back In 3times with issues And all because of a $50 piece of glass. Such a rip off. Take you money else...
Read moreiPhone 6s Camera Replacement - Absolutely Fantastic Service!!
Cannot recommend this place enough!!
Backstory: My iPhone 6s took a direct hit with a dumbell (yes dum!), I thought it was toast!! (An amazing testimony to Apple though, the phone survived!)
After replacing the glass at the Genius Bar @ Apple though I noticed the rear facing camera was no longer working. Since this was where the phone sustained a direct hit it only made sense. After a call to Apple (without AfterCare and out of warranty) I was absolutely blown away to find out it'd be $299 just to LOOK at the phone! Never mind parts/labor etc... after that. I thought it was done. New phone time.
Enter Mobile Rescue!...
I called these guys on a Friday and was absolutely blown away to here it'd be less than $50 to fix!! Less than $50!!
I went to the Federal Road location (they have other locations, inc. Danbury Mall) on Saturday, no GeniusBar appointment necessary! They were pretty quite and a technician by the name of Jaer took care of the phone on the spot!
Absolutely amazing! Hand-on-heart cannot recommend this place (and Jaer) enough! He proceeded to replace the camera in front of my very eyes! Extremely proficient, efficient and precise!
Literally 20 minutes watching him work and we were done! $46 n'change for a new rear-facing iPhone 6s camera replacement.
Before writing your phone off... honestly... bring it to these guys!
I saw Jaer and will definitely vouch for this guys proficiency in repairing phones that to non-tech people would be considered...
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