Le Spa Relaxing Hub — Attraction in Denver

Worst experience ever. Walked in was told it would be $50 since special was running and it was my 1st visit. Lady ran my card said receipt after session done. She was very polite and business like, told me the discount would be applied after my session! In pain, I was coming from a (PT) therapy at Concentra for a strained back mind you, I informed her the desk lady and the massage lady that did my session of this. I think the language barrier was a factor here maybe. About 10/20 mins into my session I felt a pop in my mid section on the left side wright at the bottom of my ribs Front and back side area. Them elbows were quit painful ! I let the massage lady know that hurt and didn't feel comfortable. Being tense and needing a massage, I thought it was just her working some things out in my back. The elbows and finger/thumb pushes all just a part of it. Keep in mind I was on about 1500 mg of pain killers at the time of my session as well. The pain continued throughout my session but did ease up slightly (due to the meds). Very aggressive/ruff I thought my session was. I not knowing how these things go as it was my 1st time ever trying such a thing. I started feeling alot of heat in my side area also. Skipping alot to mention here,, I walked back to counter to collect my receipt. A man was there this time. He asked how it was , said I needed to drink more water. Little does he know I drink a gallon or close to it a day. He then asked If I can give a tip, I said no not at this time due to fact it was my 1st visit . He got very upset & confrontational. I asked to speak with the lady I initially met when walking in . He said no I am the owner and asked why no tip again! Several minutes passed of him angry and very upset & demanding tip etc. I repeatedly asked for my receipt multiple times and told him he was being very unprofessional. He also mentioned for me to get out & never come back and he didn't care what I rated or spoke of his business. I was charged $70 and here 3 days later in pain other than just my back now I seem to have a cracked rib or something wrong in that area. I feel alot of movement thats not normal in said area. Still heat felt in area mentioned and soreness all over my whole back other than b4...

My husband and I booked a 60 minute couples massage based on previous positive reviews and proximity to the Denver airport. They had availability the next day, and even allowed us to change the time at the last minute, which was appreciated. We were so pleased with our experience! We’ve had many massages over the years, paying 2-3 times as much at fancy spas and salons. This place was much more affordable, and Simon and Amber did an amazing job! We only wish this place was in our hometown so we could return regularly.

Previous reviews mentioned them providing loose shorts and shirts to change into in the locker room. This was not the case for us. We arrived, checked in, and were immediately taken back to the massage tables. They told us to take off all clothing except underwear, and they instructed us to leave clothing and personal items in a bin next to the table. Then we got on the table and covered up with sheets. I didn’t feel exposed while changing or at any time during the massage. It felt modest and private, and I was happy not having to change into other clothing.

About half of the time was spent with them massaging us over the sheet, which felt surprisingly good. Then the other half was the sheet moved to reveal the targeted areas, which were then worked with warm oil. The massage also included hot stones. The last 10 minutes or so involved stretches I didn’t know I needed. Apparently this is part of the Chinese massage experience, and it was amazing!

It’s true it’s like a large room with curtains hanging to separate tables and provide privacy, but it was fine. There was a curtain separating my husband and me, even though I visualized us in one room together since it was a couples massage. But we pushed the curtain aside so we could see each other. But if I’m being honest, once Simon started doing his thing, I almost forgot about my husband on the table next to me. My only thoughts were hoping Amber was doing as well on him.

The massage chairs and tables area was dim with soft music and a pleasant smell. It was very relaxing. I periodically heard soft whispering from other therapist or customers nearby, but it wasn’t distracting at all. The entire experience was relaxing and...

I'm not happy with the massage / experience I got because I asked the front desk lady to advise the massage therapist to focus extra attention on my quads because they needed it, but this was not done. Also the massage therapist did not apply the right pressure which I requested which was medium hard. Also the overall technique used or lack there of was bad. When I brought my concerns to the receptionist who spoke good English, she told me that my therapist is 67 years old, etc... I'm a person who is very understanding and empathetic, and I wouldn't be writing this review if the extra time (I requested) was focused on my quads like I asked. I know I could of spoke up, but my therapist didn't speak english, and I was a bit tired. I'm thoroughly disappointed in the receptionist because she assured me that she would communicate this to the person giving me the massage. People spend a lot of money on massage therapy and other forms of therapy so at the very least vital instructions need to be followed. Another thing I found unbecoming is the massage table where it has the face part smelt of chemical. It smelt like rubbing alcohol. I know these tables, rooms, etc. need to be cleaned (especially with Covid), but I'm not trying to inhale alcohol and other possible cleaning agents while I'm getting my massage. I would of appreciated if the front receptionist/ manager validated my concerns, but she was dismissive and uninterested. It was a bad experience and I wouldn't recommend people come here, particularly on Sunday's b/c the manager be her own self admission said she has her worst therapist on those days. Also we were up sold ( my wife and I) on hot stones and apparently essential oils and lotion that cost us an extra $40. This is a complete waste of money...