This place almost received 5 stars, but thanks to the woman that works there, it gets 1 star. First I was was unknowingly overcharged (found actual price on website) for a couch but when I addressed the issue the male salesperson instantly apologized and asked if I could come back the next day for a refund because the female employee was not available to issue my refund, I agreed. The following day, I went for my refund, and the woman knew right away who I was and asked me to wait while she served other customers, I agreed and waited patiently. When she finally assists me, she said that if I'm getting the discount that I would have to pay full price for delivery, an extra $70. I told her that's not what the first man and I discussed, and she told me to calm down. Calm down? I didn't even raise my voice. I suggested just cancel delivery, and I'd pick it up myself, then she said let me call the first guy. The first guy told her that I was right and to give me the refund. I've always disliked salespeople, but this woman was just a penny pinching parasite. BTW, do yourself a favor and check their website for actual price because the tags they use are hyper inflated, and if they shave a couple hundred of the tag, it's still more than the...
Read more⭐️⭐️⭐️⭐️⭐️ I recently moved from New York to Michigan, and I can’t say enough good things about Luxury Home Furniture — especially our amazing sales associate, Celine. My wife and I furnished our entire house over the phone before even arriving, and Celine made the whole process seamless. She stayed with us on calls until 1 AM to make sure every room was exactly how we wanted it, helped us set up our financing plans, and coordinated all the deliveries so everything would arrive before we did.
When we finally got here, our home was completely furnished — and everything looked absolutely beautiful! The quality and attention to detail were beyond our expectations. Celine’s professionalism, patience, and genuine care truly made this experience stress-free and enjoyable. If you’re looking to furnish your home, I highly recommend Luxury Home Furniture and ask for Celine —...
Read moreI had an amazing experience at this furniture store, thanks to the outstanding service provided by Celine! She was incredibly helpful in finding the perfect set for my son, making sure it fit both our style and budget for Christmas. I told her I was on a very tight budget and my son has no place to sleep and I’m trying to make him feel the spirit of this month and surprise him with a bed for Xmas. Her knowledge of the products was impressive, and she took the time to listen to what I was looking for, offering great suggestions along the way. She went above and beyond, ensuring everything was ready in time for the holiday season. She gave me an INCREDIBLE DEAL! No other furniture store did that to me. She made me and my son celebrate Xmas. I couldn’t be happier with the purchase or the customer service! Highly recommend her to anyone shopping here. Five stars...
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