I went there for the first time and they initially quoted me $75 for a screen replacement. I handed over my phone and returned an hour later to pick it up. That’s when they told me they’d made a mistake with the model and the actual screen cost was $120 (which seemed odd because they’re supposed to be experts and should’ve known the model before taking the phone). I didn’t have the extra $45 on me, so I asked them to just close the phone and return it. The guy gave me a strange look and then said they’d charge me $50 for their time. Then he threatened to call the police if I didn’t pay. I was completely shocked. I tried to argue, but it didn’t help. It didn’t seem right to me, especially since it wasn’t my fault they didn’t know the model. I left feeling upset, and ended up crying that night. The next day, my sister went back, and after a lot of back and forth, she finally managed to get the phone back. Worst service and I believe most of their reviews are fake. I won’t be coming here ever again and I don’t advise anyone...
Read moreThis is the place to go for anything "phone related" and so much more. Mike and his team are amazing with their services. Quick, efficient, reliable, and honest service. You wont leave dissappointed and Mike really tries his best to resolve any issues or offers alternate options. I came in with a broken phone. I left with a brand new one the same day. They make you feel like your the only customer in their. And they have almost every accessory you can want. And even if they dont have it, you wont be turned away. They will order it if possible. And you will get the best price guaranteed !!! If your looking for a long term honest service, come see mike. Open 7 days a week. Thank you to the team for your great work and the...
Read moreI recently dealt with Mike’s Wireless , and I couldn’t be more pleased with the experience! The store has a great selection of devices from all the top brands, making it easy to find the perfect fit for my needs. The staff was incredibly knowledgeable, patient, and friendly, answering all my questions and guiding me through each step of the process.
What I appreciated most was that they didn’t try to upsell me or push unnecessary add-ons. They truly listened to my needs and helped me choose a phone and plan that fit my budget. The purchasing process was quick and efficient, and they even helped me set up my new device, transferring data and...
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