187A Elmora Ave, Elizabeth, NJ.
I would give them a 0 rating if I could. I took my computer for repair, they said it was the battery, replaced it, probably did a factory reset and turned around and said I needed a new hard drive. I was mad because the main reason I tried to get the laptop fixed was to regain access to my files. They lost them all. I gave them permission to replace the hard drive. Picked up the computer and it wouldn't charge. When I took it back, they said I needed a new port. They replaced the port and then came back and said, it wasn't the port, it was probably the battery, again (one that they claim to have replaced). They claim to have swapped the battery out and when that did not work, they said I needed a new motherboard. Like, really! I asked them to keep their battery, harddrive and port and give me my $330 that i had already paid for the battery and harddrive.... I made it clear i wasn't going to pay for the port or let them replace the motherboard. I wasn't ready to give them another chance to screw up. They refused to give me any money back claiming that time frame to return the battery had expired. I asked them to look at the history. I never used that computer at all after the repaired it. I just turned it on and when i noticed that the battery was drained and it wouldn't charge, I turned it off. I have never sued anyone in my life but i am going to sue them. It is sad that this had to end this way but they left me with no choice. $330 is too much money for me to lose. I picked up my laptop on January 8th, 2025 but it wouldn't even turn on. Very incompetent...
Read moreThe worst place ever I went to them like couple weeks ago my phone was cracked from the back and the buttons wasn’t working.. i told them that I need to fix the buttons they said okay we will see come after 3 hours i came back after 3 hours.. the girl who works there told me we will fix it but the buttons won’t work.. that’s not what I asked for I told her to take my phone back she said no we are fixing the back.. then she told me come back after half an hour I said okay.. i came back after half an hour she said the phone isnt ready!!!! I waited 2 hours in the store and after 2 hours of waiting THE SCREEN didnt work!!!!!!! They broke something from inside the screen and my screen was very good not even a small crack I PAID $180 for a bad thing, also she told me to COME BACK TOMORROW i spent my WHOLE DAY JUST WAITING FOR MY 3 HOURS PHONE.. i came the next day i got my phone but my phone started to turn off by its self for 5 mins and the phone keep lagging after all that!! HOW MY SCREEN GOT BROKE IF ORIGINALLY MY SCREEN WAS VERY GOOD. My phone is Iphone 14 pro max and now I need a new phone they R THE WORTS DO NOT GO...
Read moreADVISE AT THE END, PLEASE READ If I could give this place 0 star I would, and you should not take your video game consoles for repair here, they're gonna rip you off. Yesterday, I called to ask what the price for a 3DS XL camera replacement is. They said 100 dollars plus the camera cost!!! (The price of the camera is around 20! It wasn't even included in there!!!) They wanted to charge me more than half of what the console costs to buy right now! When I gently tried to ask the lady who answered the phone "but why is it so expensive to change the came–" She just cut me off, said "oh well, I'm sorry! :)" and hung up. I ended up doing the repair on my own following a YouTube video and I can assure you it is not worth 100 of someone's time. No wonder why people are buying new instead of repairing their devices nowadays... If you have the same issue just buy a used 3DS, follow a video to put your old console's motherboard in the 3DS you just bought and now you have an easily repaired 3DS and an old one you can sell for parts online....
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