Voitek TV & Appliance Inc — Attraction in Exeter

I have no complaints about Voitek TV & Appliance. But I extremely dislike the GE 5.3 CU Ft SS Electric Range with Air Fryer we bought from them and installed in Feb 2022. I think the Model# is JB735SPSS. When I cook on the glass stove top I never can get the burners to provide a consistent heat. They seem to continually heat up, then turn back on never heating with a consistent temperature. Many times burning the food. Our old elect cooktop worked excellent compared to this expensive range. Matter of fact I have a elect Blackstone griddle which was about $125. that cooks better than this stove and can set a consistent temperature. If something happens to my wife this stove is gone and a gas range will replace it.Will never buy another GE elect stove. I would have put this review on GE's site, but they won"t allow me on because I won"t allow them to snoop on me. I value my privacy.

We contacted Voitek to schedule service on the electric range as one of the owners recommended. They were very cooperative and a pleasure to deal with. But since the range was still under GE warranty we had to contact GE for repair. GE sent their repairman, but it was a waste of time, he didn't test anything. Turned on the dials and watched the burners get red. He said the range was made to either get real hot or not hot. That you couldn't get it to heat consistently to cook with . He also was trying to use our pots and pans as a excuse why the range didn't"t work right. We told him that we didn't buy the electric range to buy new cookware and have no use for a range that didn't"t heat right and consistent. He gave us a phone number to contact GE, but when we called no one would answer and if you left a message they would not return a phone call. I don't recommend buying any GE appliances.

I finally got hold of GE and got GE to send a different Appliance repairman after waiting on hold for 1 hr and19 minutes. He replaced the Range Infinite Control SV for the two larger double burners. Which he said GE has been having problems with the factory installed Controls. While the stove burners work better. I still don't recommend GE glass top Ranges. Somewhere down the road I plan on replacing the range with a duel fuel range (gas burners/electric oven.Can"t beat gas burners.

As a final comment to this GE range, I still had trouble cooking and getting consistent heat from the stove top burners. We removed the stove and bought a LG duel fuel range. We are happy with cooking with the new range. I love cooking with the gas stove and have no trouble adjusting the gas stovetop burners. Our issue wasn't because of Voitek TV and Appliance Inc, but...

We have a wall air conditioner that we are interested in replacing. The current one we have is a Friedrich brand, which we know are sold at Voitek's. We also wanted to shop local. My boyfriend stopped in and approached a salesman. He offered little help (younger, tall guy). Pointed him in the direction of air conditioners and that was it. My boyfriend went to him with questions bc he knew exactly what we were looking for and wanted to see if it was available from Voitek's. The guy stared at his computer and said he would need to have the installer come to our home to give us an estimate. He left his phone number were told we'd get a call the following day. It has been over a week now and we haven't received a call. We figured that would happen due to the awkward interaction. As soon as my boyfriend left Voitek's he drove to Rebannack's in Kingston. The sales guy there was super friendly, but unfortunately they do not sell air conditioners. He was so nice that we'd definitely buy appliances from them as opposed to this store closer to our home. Customer service is everything. We have the $, but won't go back to this store. They obviously don't want our business. **We received a call to set up an appt with the installer after this review was posted. And no, we did not call back. We want to work with a company who values their customer and wants to work with them...

I highly recommend Voitek's for all your appliances! I was really in need of a new washer and I was thinking about going to the bigger stores but i had questions and knew I had to get input from somebody before I made my purchase. I called Voitek in Exeter and when I tell you that the man who answered the phone was amazing! He took the time to talk to me and go ovrr options and give me his expert opinion without being pushy. Just giving me the facts. Thats not even the best part! This man asked if i had 5 minutes to wait so he could walk back to warehouse to confirm the washer I want is there! He said he would do his best to get washer there the next day which was Friday or Monday at latest. This was 10:30am Thursday morning and not only did he deliver my washer timely but he had it delivered, installed, and old broke machine hauled away by the time I came home from work on Thursday afternoon. That kind of service and caring would never happen at the big retail stores! Oh and their price was the lowest anywhere! I searched everywhere and I can tell you their price out the door was the BEST! THANK YOU...