I was DIY on my Washing Machine and found the parts I needed at a much lower price than all other Appliance parts distributor, one of the parts had a factory defect and on a second part 1 piece didn’t fit the rest of them so I just had to use the old piece with all the new and that worked perfect, all the while I Was questioning the gentleman about my washer and He was extremely helpful, I called about the rectory defect and He said Just bring it Back , which was not there Policy! It says Once the part was installed that the warranty was void and could not be returned, but he told me just to bring it in which took me a couple weeks because it’s out of my way, but when I returned the part, He actually Reimbursed me for both the parts, even though the one, I had used 5 out of 6 pieces and just had to use the 1 old piece , but Again the reimbursed me for both even though I said I didn’t want the other parts money back!!!! I have and probably never will have Such a Incredible experience again, and the factory defect wasn’t there fault and HE STILL WENT OUT OF HIS WAY TO REIMBURSE ME FOR BOTH PARTS, They are 24 miles from my house, and even though there’s Dozens of other Appliance parts stores in between us, I will never even think of going to anywhere else!!!! Please use this Supplier, you will not...
Read moreI was having issues with a secondary refrigerator in my lower level and decided to get a new one. Jesse showed me a Midea French Door refrigerator and I decided to purchase it. I then proceeded to explain my issues with the current fridge. He suggested it might not be the appliance but an electrical issue, was I sure I still wanted to purchase a new one, I said yes(the old one had given us a variety of issues). Devin delivered and installed the new refrigerator. He was very patient in answering questions because the whole family ended up being home at the time of delivery, so he had quite the audience for the installation. Not long after he left the circuit breaker tripped again, so then I knew for sure it was the breaker and not the fridge. I was able to talk with Devin about it and he explained that circuit breaker issues are common with the newer style refrigerators. He recommended an electrician who might be able to help. I called him and he came out the same day and switched out the breakers. It's been running great ever since!! We love our new fridge and are very happy with our experience with Highway 61 Appliance! Everyone that I interacted with was great! Thanks again! We...
Read moreFound Highway61 Appliance Parts online and called them based on their 5 Star Ratings for my Samsung Electric Range problems (DO NOT BUY SAMSUNG!). I am telling you that their service and professionalism are beyond my expectations! They offer very reasonable price and fast delivery service. The customer service is very amiable and the shop makes you feel that you are at home. Special thanks to Alyssa and a young chap(sorry I didn't ask for his name) for their help. If you want your parts for your appliances fast with non-ripoff prices, you need to call Highway61 Appliance Parts! John -...
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