BE AWARE. FALSE ADVERTISING. THIS PLACE CLOSES AT 5:15PM OR EARLIER. These staff are extremely unprofessional. The estates don’t deserve to have lazy staff like these. Although the estates are supposed to close at 5:30pm, the lights are out at 5:15pm!!! That’s 15 minutes before closing! I was Not able to view Edison’s lab with lights on as a result. They are extremely irresponsible. If you close at 5:30pm, your lights are out at or after 5:30pm! This is simple math! They are just for the money and doesn’t think for visitors. Shame on you! You don’t deserve to work here lazy and irresponsible folks. They also have very complicated parking lot. You wouldn’t know when you happen to park at the exit parking lot and then you can just walk in instead of driving in, which is also a long and confusing walk. There are not enough road signs inside and can get you very confused. I don’t understand why they don’t put a sign saying that this is the exit parking lot, so there’s no way to drive in! Poor and inconsiderate management and incompetent and unprofessional staff. Edison and Ford don’t deserve staff like you guys. They deserve so much better! IT IS DECEPTIVE. IF YOU TURN LIGHTS OFF AT 5:15PM OR EARLIER, THE CLOSING TIME SHOULD BE INDICATED AS SUCH. I CAN'T BELIEVE YOU LIE ABOUT CLOSIG TIME.

Remember, they must have done this for a VERY LONG TIME. Shame on you. And they didn't think there's any issue with it. You should not work in customer service profession then. It was AFTER I called and told them that I was going to the lab that they STILL TURNED THE LIGHTS OFF EARLY. It is deceiving customer's money. Just because you are not on better business bureau does not mean that you can just do whatever to trick customer's money. I was not able to view the lab with the lights on because of your unprofessional and lazy and deceptive and irresponsible behaviors. I don't see why you can explain that as if it's nothing. Shame on you. I want my money back.

Below I have attached photos here. I was going to make a video but now it is ruined as I was not able to see the lab properly with lights. There's no way that I could turn the lights on myself. I am going to call them to get a refund.