The Downtown Wellness Spa — Attraction in Fort Wayne

All glowing reviews here so I am sure this will be denied or not taken seriously, but I felt it needed to be shared.

I have pretty impeccable skin for my age. Many would say botox wasn't necessary yet, but I wanted to be preventative. The woman doing my second botox injection kept trying to push cool peel on me, which was evidently not necessary yet. When I requested a touch up appointment, I noticed the time of my appointment was updated in my email to reflect a five minute time difference. I showed up and waited over 30 minutes for her to approach me, and it was the last appointment of the day.

I showed her where I thought the initial injection hadn't been enough to make my forehead as smooth as it did before. She said my wrinkles were too bad basically for botox to ever make a difference, mind you this is my second appointment ever, with very good skin and no deep wrinkles at all. She said I would need coolpeel. Lol.

I could tell what she was doing. She said..."I won't charge you this time though". I said, what is your touch up policy? She danced around the subject and said it was up to her discretion basically. Not sure if that is even true, but I don't believe it is. She acted like I was taking advantage of the touch up policy or something and I had literally never asked for one previously. Very cold tone with me. She then injected me and the second injection was noticeably harder pressed. I would not make an accusation like this lightly. It felt she intentionally pressed harder for that one compared to the first and second ones.

I have a masters degree and am trained in observing human behavior. This was an extremely unprofessional and even malicious treatment of an innocent patient who would have been a long term, generous, paying customer. I probably would have gotten the cool peel from her even at some point. She had also said that the cool peel would need to have at least 3 treatments every six months. For wrinkles as small as mine? Absolutely not. Watch out for this place. They may silently try to discriminate against people they feel they can take advantage of. For the majority it seems like they are on good behavior though according to the majority of the reviews.

Take your money somewhere that will not try to belittle you or upsell you for things your skin truly...

I wish I could give 5 stars like everyone else but I didn’t have this experience. I went on 50% off day, I was going for what I thought was a consultation but found myself in a chair instead. I was poked and given promises that were never fulfilled. Filler and Botox. I was told that I would start to see improvement in the next few days. I was extremely excited as this was my first time doing anything like this. My wrinkles have crept up on me and I am very self conscious and not feeling good about myself. I waited a few weeks and….nothing. MAYBE 20% softening. I was extremely upset but I thought I would give them the opportunity to make it right. So I called and was told I probably wasn’t given enough filler. This confused me a bit as I thought they would know how much filler I needed based on my wrinkles and the location of them. I was told to come back in and they were going to fix the situation. I made an appointment, went back in with my hopes high again that I was going to receive what I needed. I was pretty much brushed off, got charged another $300 and I honestly can’t even say what she did. When I asked questions I was told It took her 12 years to get skin like that. Had I known this before I wasted over $2300 ( mind you this was the 50% off price) I probably would’ve invested in some high quality skin care, paid my credit cards off, and bought myself some new clothes. To say I am disappointed is an understatement.

Edit-Ok my apologies, it's wasn't 50% off day, it was buy one, get...

I have been working with Claire for a few months now to heal my gut, and I wanted to share my experience. I struggled with regular bathroom visits, but Claire introduced me to some amazing products that have truly made a difference. We started with GlutaShield, which I now add to my morning coffee—yum, the vanilla flavor is fantastic! Next, we incorporated Ortho-biotic and SBI Protect, and these have been game changers for me. Finally, we added Fiber MGP, which tastes so good it feels like a little treat drink. I’ve noticed significant improvements: I feel less bloated, and I’ve started going to the bathroom regularly, which feels like a whole new world for me. Thank you, Claire, for being so supportive and for suggesting these wonderful products. I would definitely say this is my holy grail! :) I can’t thank...