Great experience with e3 Diagnostics with the audiology equipment that I purchased to complete hearing screenings at our school! I purchased the equipment last year and the rep provided me with several options and the positives/negatives to each option. I was happy to see that they gently reminded me via email that I had to have the equipment calibrated this year. Our technician, Dylan was punctual, friendly, and informative and it was a convenient process since it was completed on-site. Would...
Read moreWesley was friendly, efficient and so helpful. He replaced a broken part on our audiometer without us even asking and communicated clearly what was wrong with one of our machines. He took another machine for repair and returned it promptly. He even remembered who I was despite having only met me once, a year ago! The process from requesting the quote all the way through invoicing and servicing the machines has been so smooth, friendly and your employees are a pleasure to work with!...
Read moreLee came to calibrate my equipment. Right before, I asked if I could get insert earphones for my portable audiometer. He responded right away that I could. I got a PO made and sent it to Genevieve and Lee was able to install the inserts while he calibrated my equipment. I was so happy to have both done at the same time. I appreciate both Lee's and Genevieve's quick responses so we could get all of this done at...
Read more