White Bear Floral Shop & Greenhouse — Attraction in Gem Lake

I'm not exactly crazy about this flower shop. The first time I went there which was several months ago, there was no one to be found. There was no one at the counter or in the shop. We were there for over five minutes when we decided to just leave. It was completely unattended.

The second time I went there which was this last Saturday, I went looking for some potted mums for the fall. I walked in and again, there was no one in the front of the store so I went back into the greenhouse which was open. Some hanging baskets caught my eye and I asked a gentleman who was sweeping floors how long they would continue to bloom. He seemed annoyed and said "until it frost" - in a way that was like "duhhhh". Then this woman came in from the back of the store, looked at me and proceeded to inform me they were getting ready for a party in the room. She didn't ask me if I needed anything or how I could be helped. I felt as if she was saying "you're in the way". I stated I was sorry and walked out of the store.

I cant stand this place. This is the typical usual interface - no one at the counter and nobody that appears to want to help. I...

I’m so pleased that I visited White Bear Floral Shop & Greenhouse on Christmas Eve instead of going to a chain/ grocery floral shop. I could tell they were busy by the large number of orders they had ready to be picked up/ delivered in their shop and the 4+ people they had working in the shop, and yet they were so quick to come help me and others in the shop and kind as well. I was in and out of the store within 15 minutes with two beautiful holiday themed floral arrangements (some of this time was also me wandering the store and greenhouse). They also offered to help me carry my floral arrangements out even though they were busy. They had good covid safety practice, I saw them sanitize a pen and my credit card before they handed it over to me. I was also pleasantly surprised by the variety and availability of floral arrangements in their cold storage considering I on a whim decided to show up on Christmas Eve at their store. Additional pros: price was very reasonable ($59 for two holiday floral arrangements), very easy parking, kind and friendly service, supporting local. I’ll definitely be using this as my regular...

I was very disappointed in our florist for our wedding. We had our meeting a few months before our wedding which was last weekend. I was very specific about the flowers and the colors I wanted. We discusses all the details at length. I had to actually be the one to initiate a confirmation of the order two days before my wedding, which is fine. What was not fine was that some details were wrong, including the delivery address. If I had not checked, my flowers would not have even been delivered. When they were delivered I was heartbroken to find that the colors of my flowers were wrong. A white rose is my favorite flower, the flower my husband proposed with, and there were supposed to be only white roses with light yellow daisies and blue hydrangeas in my bouquet. When I got my flowers, there were very few white roses, most were yellow. The daisies were white. The significance of the white rose was huge for my husband and I and that was ruined. I would not recommend working with the florist I had because of the lack of professionalism and attention to detail. Sorely...