Prisco Hot Tubs — Attraction in Greenwich

I had dreamed of owning a hot tub for many years before purchasing the Hot Springs Limelight Pulse from Prisco Pools in Yonkers. When my wife and I got married, I convinced her to use the money we received in wedding gifts to purchase our very own spa for the backyard. With all of our wedding gift money on the line, I set out to make the best investment I could, knowing I couldn’t afford to make a bad decision. This lead to months and months of research. After a lot of due diligence, I was lucky to find Prisco Spas & Pools in Yonkers, NY. Being a large dealer, Prisco was able to get me the best price. They also have a huge staff, which means they are very responsive and able to accommodate service requests quickly. They have a large showroom where you can see many of the models on display, which if you live in the New York Tri-State area, I highly encourage you to check them out. Issues are bound to come up with any hot tub you buy. They aren’t much different than boats in that they interact with water and have a lot of mechanical and electronic components. Just like you wouldn’t expect a new car you buy to run forever without something breaking, the same is true for a hot tub. The important thing though is to have a reputable dealer a phone call away, standing by to resolve the problem quickly and willing to go to bat for you when dealing with the manufacturer. One of the reasons I bought a Limelight Pulse was for the warranty. All Limelight spas have an excellent warranty that covers the shell from leaks for 7 years, the plumbing and components for 5 years, and the LED lights for 3 years. I love the appearance of my spa including the LED lights and shell/cabinet color combination. Each seat has a unique jet pattern and the headrests are very comfortable. Maintenance is very easy too. If you are offered an orientation after installation by the dealer, take it, you will...

Jenny Calderon = A+++. I was very lucky that Jenny Calderon answered the phone the day I called Prisco Hot Tubs. The decision to make such an expensive purchase was stressful for me; I was anxious that I might make a mistake and end up regretting getting a hot tub. Jenny treated me like family; she walked me through the benefits of hot tubs in general and the features of Hot Spring models specifically. She helped me decide on the perfect model for my family, and then worked out affordable financing so I could take the plunge (no pun intended) and commit to the purchase without any anxiety. There was no pressure at all. After I placed the order, she advised me on the proper foundation (I had a concrete slab constructed) and recommended an excellent electrician (Wayne) to do the install. Jenny stayed in touch with me during the prep work and advised me when the delivery date of my spa was pushed up. Within days of delivery, Wayne completed the electrical installation and a Prisco staff person came to my address and gave me a personal orientation. Jenny stayed in touch with me throughout; she called me a week later to see how I was doing and make sure I was 100% satisfied with my spa. She recommended a product to keep the water clear, and an inexpensive manually operated spa vacuum. I strongly recommend that anyone shopping for a hot tub call Jenny at Prisco Hot Tubs in Greenwich, CT. From a customer service standpoint, you...

I recently got my hot tub repaired at Prisco Hot Tubs and I couldn't be happier with my experience. From the moment we met, I was greeted with friendly smiles and excellent customer service. The staff took the time to answer all of my questions and help me find the right solution for my needs.

Throughout the entire process, the team at Prisco Hot Tubs CT was professional, knowledgeable, and genuinely seemed to care about my satisfaction. They worked with me to ensure that I got the best deal possible and that the installation process was smooth and hassle-free.

Even after the installation was complete, the team continued to provide excellent service, following up with me to ensure that everything was working properly and that I was happy with my purchase. I have to say that I have never received such friendly and personalized service from a company before, and I would highly recommend Prisco Hot Tubs CT to anyone looking for a hot tub.

Overall, I am incredibly impressed with the service I received from Prisco Hot Tubs NY CT. They went above and beyond to make sure that I was completely satisfied with my purchase, and I would not hesitate to do business with them again in the future. Thank you, Prisco Hot Tubs CT, for providing such outstanding...