Altitude Trampoline Park Gurabo — Attraction in Gurabo

Easily accessible from the San Juan area. Large place. Be ready to blow some money. Don't like the long and/or slow line to get in. There's a safety protocol that takes time to fill, and it would be nice if staff can direct newbies to the terminals to read and fill out the legal stuff before doing the line to the cash registers. Also, since I was not going to participate, I waited by the entrance (standing) with other adults for the longest time before asking a staff walking by "Is there a way that I can go in to watch my kids?" Love and behold, back at the register they gave me a special "observing" wristband and simple instructions of where to walk and where to sit. It would've been nice to be given the option at the beginning! Not every customer is a...

Need to clean the trampolín more often and the sitting area are limited if you are not in a birthday party, the locker system has not been working for months, the foam pits need new foam blocks the all ones stain your clothes, the staff needs more situational awareness. To maintain safety. Edit After going for a second time they cleaned the main trampoline area and change some of the trampoline covers. the foam pit was change to a inflation mat that works better than the foam block, new signs of safety all over the area are great, the swing rope cover was cleaned and improved, staff is more aware of the situation and using there weasel to alert people. Improved. From las visits...

This place is horrible! I spent 2 hours in line because people kept cutting in line and no one would say anything. The employees look like they were high school students and had a horrible attitude towards the customers. The pizza was cold and they obligated us to buy "their" socks even though we had our own. There was no one supervising the trampolines and there was a lot of "rough playing" by bigger kids which made it impossible for smaller kids to enjoy themselves. You pay per hour but since there is no one supervising the trampolines people stay longer then they should making the wait long and tedious. I do not recommend this...