Very poor customer service. The young man who attended me today at 1:44pm had a very bad attitude and little desire to help me find what I needed, when I arrived he was alone at the counter with his cell phone then he told me that the electricians came here, not the owners who don't know what we are going to buy. If you are not an electrician or you do not know what you are going to buy, do not go because they will treat you as ignorant, they even look at you as if you had to know everything they know. I will definitely not return and I do not...
Read moreLack of inventory and availability of basic supplies like a ground terminal. Black #10(1 roll) wire, green #6 wire (12 ft), c clamps #2 copper. When I inquired the manager about the lack of basic electric supplies he turned to a rude defensive mode so I left without the only three items available. I went to City Electric a few blocks down and they had everything and gave me a distinguished attention. Last time I step in a Roger...
Read moreI am an English speaker living in Puerto Rico. I needed to purchase equipment from Rodger Electric. I speak some Spanish and tried my best to get by during several calls. I was polite. Each time the representative blatantly hung up on me. My money is just as green as the next guy. Management should look into customer service at the Caguas branch a make the necessary changes so they do not lose...
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