I don’t know much about beauty supplies but the store was clean, the staff was funny and helpful, and there were some many options, as I guy I got confused real quick. Let me explain the great customer service and circumstances:
It’s New Years Eve. My girl sees a friend wearing a long ponytail on Facebook, while at work and she decides she wants one.
Cool.
It was 6:40pm at night, and she works until 7pm. Sends me to find a ponytail wig. She sends me!! A guy!!
Well, I storm in and ask the ladies for help— they ask me a whole bunch of questions about synthetic or real, color— I look at them and say “I have no idea what you are talking about.” I show them a picture of my girl—“this is her.”
They begin discussing algebra, Quantum physics and other beautician jargon— then spring into action and bring me two hairs samples.
Boom. 💥
We collective decide on one. It was perfect, and I was already imagining the kisses, the hugs and other stuff ☺️, I would receive for being her hero.
I drive 20 minutes to get back to Princeton, like Mario Andretti, I swoosh by cops, other cars. I make it on time. She’s in the shower!
Then, my girl says “oh that’s great you got the perfect one but I thought you would mess it up so I’m already doing my hair.” 🤕🤕🤬🤬🥵🥵😨😰😰😰😰😰
At least she said she would go back to the store nexuses she was grateful and impressed at both me and the...
Read morePlenty of options, clean, spacious and friendly staff. They greeted me when I walked in and offered to help if I needed assistance. Unfortunately, I am bald (my daughter was shopping), but I appreciated the kindness. The staff member didn’t miss a beat and responded with a laugh and a smile, “perhaps you need something for shine or a scrub.” We had a good laugh and our light-hearted chat made being around all hair products feel a little less like I am intruding in space built for “hair only” people. It’s our go to for haircare. Friendly and professional service is worth whatever the cost is of...
Read moreThe staff are very helpful, friendy, patient, understanding, and knowledgeable! I have known the owners and their entire family for over 14 years. I am honored to do business with them and to call them my family as they do me. This is the ONLY hair store that I shop at. Their prices on their products are reasonable and if the don't have it, they will order it for you. Their selection of products are vast and never ending as in terms of new releases. Go visit and tell them that I sent you. You may see me hanging out with my family (the owners and staff) . I will see you soon...
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