Apple Tree Beauty Empire — Attraction in Hampton

Never had an issue with Apple Tree until today…My daughter and I both purchased wigs ok…My daughter purchased some perfume as well, I watched the older Chinese woman open the box of perfume and she swapped it out, which I didn’t understand why because the one my daughter picked up on the counter was full…She puts the perfume in the box and that’s that…my daughter gets home and say Mom there’s no perfume in the bottle so she calls the store and lets them know what’s going on….The man that sold us the wigs, answers the phone and she’s explaining and he says you get what you paid for then hangs up…So disrespectful and rude…To think these people have been getting my money for years even after reopening…I’m done with them and will take my...

Went in this store to get some hair products for my daughter. The girl who was working the floor was very nice and helped us find everything we needed. When we got to the register everything went down hill. I guess she was hot from all that makeup on her face but she had poor customer service. She never spoke a word and then pointed at the register for me to see my total instead of telling me my total. After paying I said have a nice day and she still said nothing. As we were walking out,I asked the girl on the floor did she talk, she smiled and said yea and I said she has poor customer service and that's bad for yall business. She said I understand. I will never go to...

Began shopping here in 2011 because I worked at a salon very close to this store. They have the best selection of products. I have always been satisfied with my purchases as well as clients purchases of hair. Black soap. Lemongrass soap. Shea butter.are some things I have faithfully purchased from this store as well as appliances for hair. I have never come here and could not purchase what I needed to buy. The owners are a couple they have always been respectful courteous helpful and kind to me Always receive the cosmetologist discount. I’ll always shop here as a local resident matter of fact I am going...