Subaru Telescope — Attraction in Hawaii

I had a reservation in Nov 2018.... I am from Oahu but was bringing my family from florida to Mauna Kea. Subaru cancelled our tour last minute, didn't offer any help finding alternatives. We had to cancel our Big Island trip, pay fees to change last minute to Maui. Went to Haleakala instead. We again made reservations this Month April, but again had to cancel because they only had Japanese tours available. All of my emails ignored, never responded to. I was given a supposed direct number to someone in Hilo w/ Subaru who could help. Called for 3 days, no answer and voicemail full. Don't Center your trip on a Subaru Telescope tour, they will cancel at any time and become impossible to reach. FYI the views are...

Went to the Sabaru and Keck telescopes whilst on business at Hawaii. The views from there and the acclimatisation camp were something else - beautiful. Due to being up 14 000ft, you MUST take care. Oxygen has a relative low level (~40%) although the level of oxygen is actually very close to 100% but at this height the partial pressure is very low. You must drink water as your body reacts differently at this height, listen to everything the people at the telescope tell you and most importantly tell someone immediately if you feel weird, headachy or sick - if not you are most probably going to pass out (one of our party did!). Enjoy the wonderful telescopes, drink...

Took a guided tour today. She was so great! She is fluent in English and Japanese and was very knowledgeable about everything we asked. The telescope was very impressive! We got to walk around it and see it up close. Anyone interested in some very advanced technology I highly recommend they schedule a tour here in advance of their trip. Also keep in mind the road to the top can close, so keep an eye out for the...