Velocity Truck Centers — Attraction in Hesperia

Attention to Owner operators especially if your out of warranty. This is my first bad experience in 3yrs at a dealer. They had my truck for one week an I was diagnosed with a sensor issue. I was charged over 1600.00 for a sensor. Ok whatever its fixed let's go. 2days later I broke down with the same codes I went there for.. I broke down close to hurricane Utah. Luckily it was dealer their, They found my problem less than an hour an charged me 129.00 for diagnoses. My venturi pipe was clogged with carbon so my air flow was blocked.. Nevermind you the dealer in Hisperia took off the pipe that is connected to the venturi pipe but didn't bother to look in there.. This is my first time writing a review don't take these lightly. I'm just an owner operator trying to help out...

The time I spent in the shop was very devastating, trouble and useless. The manager is unprofessional and see things in race wise definitely. I was told to stay for 4 hrs in that area without waiting room inorder to get ma truck fix unfortunately they made me stay for like whole day that was touble and stressed. U know what they didn't even updating me what was going on they were just qiut de whole day and then at de end of de day they couldn't fix it for my def Detroit system they made me waste ma time, ma $400 bills everything. I advice any customers to get something negative attitude or whatever before going there. So I recommend any customer to not going to de poor quality,...

At 0800 hours, I took my Jayco Seneca, Freightliner S2RV, to Velocity Truck Center, in Hesperia, Ca., for codes associated with my DEF system. At 1000 hours, Cindy notified me my DEF head was bad and needed to be replaced. Cindy also advised me she discovered the repair was totally covered under warranty by Freightliner. At 1245 hours, Cindy called me and told me my repair was complete. Velocity Truck Center completed my repair in record time on the same day I dropped it off. Cindy and her technician were totally professional and I am completely satisfied. I do recommend Velocity Truck Center for your...