I lost my mom in August 2024 suddenly and unexpectedly. Our family had to scramble to find a funeral home. We made calls to over 10 places in just a few days, and narrowed down our visit to 2. We visited a beautiful and famous cemetery in Kaneohe, but it was too far from our home and the prices were 3x as expensive. When we visited Nu’uanu Memorial Park (based on research and a personal recommendation from a trusted friend), we knew immediately that we’ve found my mom’s final resting place.. the park was beautiful but modest, close to home, prices were reasonable, and the staff are simply amazing.. Not once during our grief did we feel like we were pressured or taken advantage of; in fact, we felt we were actively taken care of. The price felt reasonable, and they kindly gave us quite a few uncharged perks. They made a minor mistake of using a larger, more expensive urn for my mom, but they didn’t charge the difference and I’m not complaining. The engraving and niche markers all look beautiful and of high quality. They have everything you need (chapel, mortuary, chairs for your guests, a place to burn incense, lighters, stands, etc.) They even let people use their own vases for flowers (as an option), and they clean up and tuck it away for you on-site for your future visits. Everything from beginning to end was done so professionally, empathetically, and respectfully. If you are looking for a funeral home that cares, I would...
Read moreMy husband suddenly passed away in January of 2020, and amid the chaos of the grief and making arrangements, we went to see another mortuary upon recommendation of a friend. Needless to say, we were unable to see anyone in a timely manner and we called the folks at Nuuanu to see if they could assist us. Derwin, Soo Whan, and their team were simply amazing. They made us feel like family immediately and did everything they could to help us during the transition of losing my husband. They were attentive, gave us great suggestions, and most importantly, gave us the time we needed. They always made me feel like their only customers regardless of the circumstances. My father passed away just a year later, and to my relief, he had purchased a plan with Nuuanu Memorial. When I saw that Derwin and Soo Whan would be assisting us again, I knew that the transition would be seamless... and it was.
My father and my husband looked amazing at their services, and everything was taken care of as if we were family. I would recommend them a hundred times over. Thank you guys for taking such...
Read moreI would like to say thank you to all the employees, especially Robert and Kendra. I took my mom to Samoa recently. I was worried and stressed. However, Nuuanu Mortuary knew what they were doing. From getting the permit, getting my mom's flight, taking mom out from crypt, preparing her for her new casket and transportation were all through them. All I did is pay for the service and pick up my mom from the airport in Samoa. I appreciate all of you. Thank you...
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