I recently had a endoscopy /colonoscopy procedure with Dr. Tamai and would like to share the positive experience. The staff's warmth and efficiency helped ease any anxiety from the pre-visit appointment to the moment of check-in. The pre-procedure instructions were clear and the prep was as expected per the clear instructions which made the experience manageable. Dr. Tamai and her team provided comfort and kindness, which helped with relaxation and care during the check in process on the day of the procedure. Dr. Tamai explained everything thoroughly, addressing all questions and concerns. The procedure was quick and comfortable, thanks to the expert medical care. The expertise and skill of Dr. Tamai inspired complete confidence. The personalized care and attention to detail from Dr. Tamai and her team was especially appreciated. They made a potentially stressful experience comfortable and reassuring. Dr. Tamai is highly recommended for anyone needing a colonoscopy or endoscopy . Her professionalism, with the staff's kindness, made this a truly exceptional...
Read moreI'm very impressed with Dr. Tamai, she has showed patience, very comforting, and thorough, pictures of procedure was ready when i left. Dr. was quick with communicating after the procedure, SUPER IMPRESSED!. The staff at Hale Pawaa bdlg. Outpatient surgery was pleasant. One R.N. named Jodi was so caring, pleasant, and kept me warm, as I was freezing. Very professional and put my nervousness at ease. Big kudos to Jodi. I would hire her. Great choice to have her. The minute I stepped into the office, I had more than a 5-star experience. Thank y'alls. Now I pray nothing major is going on with me. 🙏🏻🙌🙏🏻 Mahalo...
Read moreSeeing a gastroenterologist is inherently stressful, but the visit was more uncomfortable than necessary. While waiting in the office, the noise from outside was noticeable. The male staff member was hyper and spoke so quickly that it was difficult to understand and retain the information. When I mentioned wanting to reschedule my next appointment, he seemed to become upset. Despite his attempts to remain verbally polite, he started slamming things around. The practice should address their staff's mental well-being, as this behavior is concerning and...
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