United States Postal Service — Attraction in Houston

I agree with previous review, this station needs to be shut down or staff removed, lose their jobs. They never deliver mail daily, 2 to 3 times a week tops, leave mail and packages at wrong addresses regularly and ask US to deliver their mail/packages they delivered to wrong addresses. If you leave the mail in mailbox so they can deliver to right address they never pick it up, but put circulars on top of that wrongly delivered mail. Mr. Mathews is in the business of making excuses for his employees instead of addressing valid concerns or complaints. For years. All my concerns are the same ones shared by multiple people here. No delivery, slow delivery, delivery to wrong houses, marking undeliverable to business on packages going to residence. Delivering at 7pm or 8 pm, no doubt for the overtime pay, yet during the day you see the mail trucks parked in an abandoned area near by, for hours. As per other reviews, I have also experienced them marking packages delivered like from Amazon when they have NOT. Last week they marked a package delivered on Friday the 8th but it was not actually delivered until Tuesday the 12th. It's so bad I told Amazon that any packages coming via USPS just cancel, I am willing to pay more, buy it somewhere else or wait more as long as no USPS. Read the reviews, these are all recurring themes. If you want this addressed good luck as you can't get a hold of Ms. Ross the station manager as no numbers are published or given out. Imho, their carriers have learned from one very young lady who got bit by a dog after 3 months or so on the job, apparently she got full disability with full benefits for the rest of her life after working a few months so she is now retired. Now they all want a piece of that pie and are continually on injured/medical leave. Once in a great while you get a totally awesome new carrier but they never last more than a few weeks as they get transferred since the worthless, lazy crew seems to be a tight clique in that station. Pathetic service, has changed my mind and I believe USPS should be privatized asap. I fully expect to be retaliated against for this post (as in the past when I complained about the same damn things several years ago)and they refused to deliver to me for two weeks, but to all the new comers awww, no, it's not you, it's them. Edit: 8/2019 Well a looooong time has past since my review. Nothing much has changed, the carriers are spotty if it is too hot, too cold, too wet etc. They follow the 3 little bears method of delivery. Everything had to be just right, moon in alignment, weather clear and they feel like doing what the get a paycheck for. They still claim outlandish stuff to keep delaying Amazon orders, apparently they prefer if you pick them up from post office. Last one was a pkg. weighing less than 2 lbs. BUT I revise because the clerks at the station have always been outstanding. Efficient, professional and polite. Their carriers are so incredibly the opposite. Carriers and their supervisors: If it's too hard of a job for you then please please get another job instead of just bellyache, give horrible service while you collect a paycheck and wait for a fat pension. Truly you represent everything that is a cliche about government run institutions. 6/15/2021 Mr. Matthews and his carriers have not improved, the opposite. Bad attitude and retaliation if you DARE to complain. Sadly the new manager has not made necessary changes. Still won't deliver pkgs above 12 oz. Mr. Matthews swears he will get a delivery there at a certain day and time and it STILL doesn't happen. Then they refuse to answer the phone during business hours. So once again they feel they get away with doing what they want when they want and woe to you if...

Im not sure who's to blame so I am leaving a review on both sites (Queendom and USPS)I ordered products on January 9,2020.I received an email that my order was out for delivery on Jan 13.I have contacted USPS(more than 3 times) and they have created claims and the issue hasn't been resolved.I reached out to the merchant and was told that it looks like the post office lost my package but I have insurance on it. Every  time I contact the post office I am on hold for over an hour.TODAY is the first time I have been given new information .Post office informed me that the package didn't have the correct zip code on it and it kept going back to the post office and that it will be sent back to the merchant.She also said that whoever scanned the package failed to put RETURN TO SENDER.Now I'm starting to feel like I am getting the run around.I contacted the merchant and when I told her that the post offcie said the zip code was incorrect she replied "IF THE ZIP CODE IS INCORRECT THAT WOULD BE AN ERROR ON YOUR PART."This comment bothered me because she said it without checking my order confirmation that clearly shows that I did put the CORRECT address.I feel that that type of comment shouldn't be made  without checking first. I also thought that there would be more concern about me not receiving my package especially since there are NO  refunds. I honestly prefer to get my package over the refund .But because this has been so difficult I just want my money back.I tried calling the merchant back to give the new update after I talked to the post office again but there was no answer.Also the post office rep hung up on me without giving more info about my package .According to her the system doesn't show where the package is or if it's in transit to the merchant.I really want to try the products but this situation has been so stressful I don't think I will order online anymore. If I do order again it ill be when I am in town and can visit the store. Currently I am on hold with the post office so that I can file a claim to receive a credit or get the package sent again. I would recommend using UPS or FEDEX because USPS has handled this horribly.Someone dropped the ball and I am EXTREMELY...

I lived in this apt for over ten years, and whoever delivers mail on Tampa Street is lazy, incompetent, and just downright wrong!. I have informed delivery, and I'm always getting mail, but I never get any. A bank card was sent from the job and I still have not received it, and it's been over two weeks, but the inform showed it was on the way. Now I have to have important mail delivered to one of my kids' places because they live in a community that cares about their jobs and the people they deliver mail to. I never have a problem getting mail at their address or packages. And what gets me the most is that it's our people who treat us this badly, and calling the post office is worse than the delivery people. I'm going to the news station with all receipts showing what I was supposed to receive and never did, and all calls that have been made over the years with bad attitudes when you called. I have Names and phone recordings to prove the disrespect and hangups I got because just trying to discuss my concerns. Now that buave to take this to higher levels since management at the Griggs Station doesn't care...