I spent over $300 dollars at this boutique being that Iām a busy businesswoman had no time to try on clothes first clothes were overpriced for the quality canāt exchange at any other store besides the store that you bought the items from customer service representatives For the store did not have a problem with taking your money but have a problem with you exchanging your items telling you that this is final sale like youāre at a bargain store spending one dollar on items that you purchased in good faith customer service representative did not want to add up Anything in front of you like they have something to hide when it comes to your exchange or refund Owner is not involved in the stores if you have a problem or an issue the owner cannot contact you or even want to talk to you about the money you spent at their business very poor customer service at both locations the one in Bellflower and the one in Inglewood customer service representative will tell you what items theyāre going to take back very wrong representation in order for your business to stay successful when you go into the store thereā no replenishment of new items everything is the same patternAll the dresses are the same cut I wouldāve been better shopping at the Slauson Super mall at least I know they will sell you the same items will be proud that youāre spending money koreans Business Just because you labeled as a black business does not mean that you have good concept of business itās not about taking peopleās money itās about giving up most Customer Care saw that that Valued Client will not mind coming and spending thousands of dollars inside of your store regardless if there was an issue with exchanging items please reevaluate who you have running...
Ā Ā Ā Read moreI shopped here. In oct 3. I bought a dress for. A birthday same day so i was in a hurry to find something I bought a dress knowing was a little big. But i still wanted to give it a try at home but i ended not liking the. Fit so i decided i wanted to return. Or exchange. Because it was an expensive dress that iknow i wont. Wear it i reach out. Through there ig explained that. The dress was to big once. i send the receipt to get authorization to return by mail They decline the return. Because at the cashier. I wanted to sing up for text to get a coupon. Code. Since that didnāt work the cashier offered to give me discount note the item wasn't on sale soo at this store if a coupon is added. To youre item. You will not. Get a return or exchange so be careful what u buy. At this store. I have never seen such policy if u add a coupon ur purchase would be final sale I understand when the item. Is. On sale. Its final but never adding a coupon. Makes it final sale thats a crazy policy. That. Should give information to costumer....
Ā Ā Ā Read moreIāve come and supported this business a numerous times but when I went in to buy an outfit I saw an outfit while checking out that I could use for a white party. I ask the owner if she thought I can fit it and she said āsure, I know you can fit it.ā so I didnāt try it on because I took her word. But I couldnāt and they refused to return, exchange or nothing but sell me a $100 outfit I canāt wear. I bought the item trying to support black business. Besides, itās NOT cool going downtown to the alley and seeing an item for $55.00 that you bought for $100 bucks. They have lost a customer for sure.REPLY!!!!! I purchased with my CREDIT UNION bank card and retrieved my receipt for you but I am a Travel RN who works 48 hrs a week NIGHT shift who has limited time to run back in forth. Not wasting my time with a bunch of desperate owners trying to make a buck! Itās on Shien ANYWAY! Black folks are by far the worse at business and cry that you donāt...
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