Windwood Glen Apartment Homes — Attraction in Irvine

Update 30 days in:

Front office is unreal. Was given bad information about turning in my rent and got a late fee and a late payment on my record. When i called they admit it was their mistake, removed the 50 late fee but said there is nothing they can do about the record... no additional help nor human like point me in the right direction to get it fixed. Just "welp" live with it

Now my apartment floor is caving in and without me being assertive they would have had my kitchen, dining room, living room uninhabitable for 2-3 days with again, no human like consideration. How do we eat? How do we cook? Normal next thought for anyone, especially a leasing agent. I had to explain there has to be something they do for us to even get the consideration for some help.

Do yourself a favor and keep looking before moving here. We're stuck on a 15 month lease in this place. Wouldn't wish it on my worst enemy.

Maintenance is still Great.

Enjoying living here so far. Been about 3 weeks, pretty chill neighborhood, good parking, landscaping is nice. park across the street.

Maintenance is A1. We had a toilet that would randomly clog. Jose, who's amazing, came with the tools, on time of the work order, and assessed the situation. He unclogged it, and told me to make sure to let them know if it does again, he will remove it if he has to. Week later it clogged, he came to remove the whole toilet and found a container top that fell in from the previous renters.

Life happens and it's an apartment, so not mad at the issues. Extremely impressed with Jose's professionalism and expertise. Much appreciated, represents Windwood...

Living here was so incredibly frustrating thanks to the absolutely horrible communication from the front office. When we moved in it was communicated to us that renter’s insurance was not a necessity but we could have it if we wanted, and when we got further communication from the property encouraging us to get renters insurance, we went into the front office and they told us that we don’t need to get it. About a month later, we get a three day notice specifically for not having renter’s insurance which could have been avoided if we got accuracy information from the housing office. There parking situation is horrible, spaces are constantly being closed off for one reason or another which led to one of our car’s getting vandalized at a nearby side street, and of course when we brought that to the attention to the front office they said there was nothing they could do to ensure safer parking spots. They raise the price of laundry like every 6 months and there are always machines that don’t work. Upon leaving this place they charged us way more than they estimated in our move out inspection, and charged us for an entire carpet replacement even though the carpet was in good condition in 3/4 of the rooms. I wouldn’t recommend living here to anyone, as there are so many better apartment complexes in the area, unless you enjoy random inconveniences and being overcharged for everything. The maintenance guys are...

*CONSTANT CONSTANT NOISE. Landscapers are working 3-4 days a week gas blowers, edge trimmers, etc are sectioned so they do one side and they'll return random days.

You will hear constant droning since modified cars are always racing down the street from Culver/Harvard.(Tuned Hellcats, Mustangs, BMWs)

One tenant with a Harley Davidson revs his engine to make sure everyone hears him leaving daily.

There's also construction all the time the previous project done by Google Fiber in 2021 ruined the parking lot so pavement is uneven.

The entrance is angled very high so some cars will scrape.

Compact parking some will park over the lines. There's a large white camper van that parks and blocks a part of the driveway causing a Blindspot for others making it difficult to get in and out.

The maintenance staff are very friendly though and we appreciate them.

Now to the apartments you can definitely hear neighbors through the walls but is mostly not an issue unless they have dogs.

With the Trash bins some decide to throw all their trash on the ground since the bin gets filled pretty quickly. There is a maintenance guy that comes once a week to clear it out

Please note I am posting this anonymously on alternate account to avoid retaliation...