Artworks Studio — Attraction in Jacksonville

I signed my daughter up for a Harry Potter Art Camp this summer, but Sara Gant from Artworks sent out an emailing saying the camp would have to be rescheduled because the AC unit was broken in the building. She offered a full refund to those who could not make the new date (a month later). This was more than reasonable.

What was not reasonable, is that I replied to that email the next day (June 17th) with my sympathies for their AC situation but also with a request for a refund ($130), as we would not be able to make the new date. I never heard back from them and was not refunded. I followed up again on June 27th and once again did not hear back from the studio and did not receive a refund. Tonight I emailed them again and plan to stop in at the store this coming week before I file a complaint with the Better Business Bureau.

I would not recommend this art studio to anyone, as they have done nothing to indicate to me that they are reliable, professional, or ethical with their business practices.

Update: After posting this review on Artworks' facebook page, the owner did reach out with a sincere apology and a refund is now pending on my paypal account. I have added two stars to my review as a result. It may be 20 days late but eventually the right thing was done, and I feel there is...

Sara is an amazing art teacher. My daughters (12 and 9 years old) attended the weekly Homeschool Art Class for about 8 months. They stopped going because we moved out of the area and were so sad to leave. Both girls loved this class and looked forward to it every week. They learned new things and created so many wonderful pieces of art. I am thankful they were able to attend because this was a great addition to our homeschool curriculum. They did many things in class that I would not have been able to...

Absolutely awesome spot for all of your creative needs! Jenny’s pottery wheel lessons are fantastic and I cannot wait to go again. The best part of my day is heading to artworks to get creative and have fun. They offer a little bit of everything and host different sorts of get togethers and classes, so definitely check out the calendar on their website. I’ve tried their pottery, journaling and clay classes and everything has...