Maud Smith Marks Branch Library — Attraction in Katy

Very noisy and librarians are rude. Whenever I ask them a question about where to find a book they roll their eyes and sigh before helping me. Also the constant crying of babies and children running around the library and screaming makes it impossible for me to relax and enjoy a book. Even in the "quiet" area, people talk on their phones and completely disregard the sign thats literally in front of them. Long story short, the librarians need to get off their bottoms and off of Facebook and clothes websites (yes I've seen them browsing these websites) and learn to tell people to quiet down. I've been coming here for 7 years and this happens on a...

The person who made the library card was helpful. But honestly all I needed was to print some documents and was never gonna come here again. To print you have to have a library card then put all this info into the computer INCLUDING your credit/debit card information if you wanna print something because you have to put money on the library card. Then move to a whole different computer to actually print what you need. It was honestly kinda frustrating and a waste of time for what I went in for I ended up leaving without my documents because the internet wasn’t working and a library card...

I have a support animal, and while that's not a service animal that is covered under the Americans with disabilities act, it is protected by some federal laws. I have papers that i carry from a medical professional listing the need to have the support animal and the laws that cover it. I was told it had I couldn't bring it in, in its carrier, and that I would have to leave it in the car. In June. It was told it's thier policy.

I used AI to search the Harris County library website and found no policy for or against having a support animal accompanying a...