CubeSmart Self Storage — Attraction in Kearny

I would not recommend this place for a few reasons. Very minimal parking. They don’t have many dollies so every time I go, I have to wait until someone else is done using one. ALL PROMOTIONS ARE ONLY FOR 4 MONTHS FYI. They will bait you with discounts to get the unit but that discount will only last 4 months & unless you’re reading the super fine print on the lease, you won’t realize your monthly rate will go up. Smart how they keep you locked in just long enough to move your stuff in & once the rate goes up most people don’t want to go through the hassle of moving everything out. A few months ago, they had a broken elevator for at least a month. On top of that, the entrance doors in front of the working elevator was broken at the same time. You had to go in through one side of the building to walk around to the opposite side to use the elevator on top of having to look for a dolly that’s not in use. I understand things break but why would it take over a month to make those repairs? Us customers never got compensated for the inconvenience… at least give us a small discount.. Customer service is not terrible but not great either. The rep I spoke to today seemed to not care about my complaints & pretty much told me it...

The Kearny location CubeSmart was great!!! Both the facility and area are clean. The staff is amazing! Ms. Danielle took her time in explaining details of my contract and the rental as well as answering all my questions with the utmost patience the day before over the phone. Ms. Maria also chimed in to teach me about the CubeSmart app and all its features. They explained how to access the facility, hours of accessibility, and coding in & out of location. They were friendly, patient, knowledgeable, and just all around amazing! Ms. Danielle showed me the unit to ensure my satisfaction before signing the contract. I’ve used other storage facilities/companies in the past, but this one wins by far!!! I left after signing my contract and making the required payment feeling extremely confident with my decision to go with them. Thank you, CubeSmart and ladies, for making something a little easier during a tough emotional time. CubeSmart should definitely recognize and acknowledge these ladies as “Top Tier Employees”. Needless to say…..This facility and its staff is highly recommended and...

I cannot recommend this location enough for many reasons. After doing some research and making a reservation online, I received a call from Chris who, from the moment we began to talk I felt very comfortable with his knowledge and overall friendliness. He is top notch and not least of which, professional, personable and incredibly funny! When I arrived at the facility I was very impressed by the cleanliness of the property. Chris was very thorough and patient to show me the facility and all of my options. The area to drop off your items is very convenient to pull up to, elevators are extremely quick if you need them. The facility is immaculate, well lit and the prices are very competitive compared to other storage places of lesser quality. The actual contract process was very easy. Chris goes above and beyond to explain everything and I felt completely comfortable doing business with this company. Furthermore it’s not far from the Turnpike which for me is also another advantage. If you are in need of storage I highly recommend...