New York Helicopter Tours & Charter — Attraction in Kearny

I had the pleasure of experiencing the 20-25 Minute Helicopter Ultimate NYC Tour for Two with New York Helicopter Tours, and I must say, it was an absolutely amazing experience. From start to finish, this tour exceeded all my expectations.

First and foremost, our driver was an absolute delight. They were not only skilled at piloting the helicopter but also incredibly fun and cheerful, which immediately set the tone for an enjoyable journey. Their enthusiasm for showing us the city was infectious, and it made the entire experience all the more special.

The company ensured that we got every minute of the promised 20-25 minute tour duration, and they didn't rush through any part of it. This made the journey feel relaxed and allowed us to soak in the breathtaking views of New York City without any sense of hurry.

I also appreciate the emphasis on clarity and transparency. The recommendation to read all the terms in the reservations turned out to be very valuable advice. It helped us have a smooth experience without any unexpected surprises or additional charges. New York Helicopter Tours truly goes the extra mile to ensure their customers have a hassle-free experience.

Safety was a top priority throughout the tour. The staff and Our knowledgeable driver provided informative commentary about the city's landmarks while also ensuring everyone on board was secure. This balance of informative and safety-conscious service gave us peace of mind and allowed us to fully enjoy the ride.

The helicopter itself was a standout. It felt private and cozy, which added to the overall sense of exclusivity. Moreover, it was impeccably clean, which further enhanced the comfort and enjoyment of the tour.

In summary, my experience with New York Helicopter Tours was nothing short of exceptional. From the enthusiastic and skilled driver to the generous amount of time in the air, the clear and transparent booking process, the emphasis on safety, and the comfortable and clean helicopter, everything was truly awesome. I highly recommend this tour to anyone looking to see New York City from a unique and unforgettable perspective. It's an adventure you won't...

I am extremely disappointed with my recent experience booking a flight tour with your company. My partner and I booked a tour two months in advance and, while I understand rescheduling happens, the subsequent events were unacceptable.

On the day of the tour, we received an email instructing us to contact the company immediately. We were then informed that our tour was canceled due to a presidential visit. This was incredibly frustrating, especially given our anticipation for the trip.

Hours later, we received a second call stating that a flight was, in fact, available. We confirmed the availability multiple times with the representative, who repeatedly assured us the flight was confirmed. However, ten minutes later, we received another call from a different representative, contradicting the previous information and stating we were not scheduled to fly.

This inconsistent and confusing communication was deeply unprofessional. The lack of internal communication within your company resulted in significant stress and inconvenience for us. Our attempts to speak with a manager or supervisor to address this issue were unsuccessful; my calls were never transferred, and no contact information was provided.

This experience has severely damaged my trust in your company. I urge you to review your internal communication protocols and customer service training to prevent similar incidents from occurring in the future. I expect a response outlining the steps you will take to address this matter and prevent future...

I recently went on a helicopter ride in New York with [Company Name], and while the ride itself was enjoyable and the pilot was fantastic, there were some concerning aspects that need improvement.

The Good: The helicopter ride provided stunning views of New York, and the pilot was skillful and knowledgeable, making the experience truly memorable.

The Not-So-Good: Unfortunately, I must express my disappointment with the staff's behavior and the billing process. When we arrived, we encountered rudeness from some staff members, which put a damper on our excitement. Additionally, we were charged an unexpected $150 for airport rent, which was not mentioned when booking the ride.

Overcharging Issue: The most concerning part was being charged an extra $200 for being supposedly 15 minutes late. We were not made aware of this policy beforehand, and the explanation provided by the staff was not convincing. It felt like an unfair and unnecessary additional charge.

Conclusion: While the helicopter ride itself was enjoyable and the pilot's expertise was commendable, the negative aspects of the experience left a lasting impression. I hope that [Company Name] takes this feedback seriously and addresses these issues to ensure a more pleasant and transparent experience for future customers.

I believe such a review will help others make informed decisions while providing constructive feedback to...