Big Peach Running Co. - Kennesaw — Attraction in Kennesaw

Very disappointing experience. The gentlemen who helped me was polite and I was greeted and helped immediately. I was told when I was going to purchase running shoes to go to store like big peach running; that they would check how I ran and do what they could to get me in the best shoe for me. I experienced none of that. The only thing this guy did that was different than the last 20 times I’ve bout shoes (not running shoes just normal shoes) is he checked the size of my foot. I was thinking this is odd, but nice (it’s been probably 15 years since someone wouldn’t take my word on what size I was). However he even messed that up. Once I realized that he was going to put me in a size 12 I realized something was a miss and pushed my foot back to find that it wasn’t properly placed for measurements. He helped me try on two shoes , new balance and brooks. The only reason those two is because I had mentioned that I had wore new balance in past and then brooks only because I requested them. I tried one of each shoe on and that was it. I saw another person getting their gate checked and realized I was going to get no real attention. My guess is since I’m a quite large man I wasn’t taken serious as a runner and not deemed worth the time and energy. I bought my shoes and left and realized I could have went to any shoe store and gotten the same level of help. If you are a bigger runner I would stay away from this place. I’d try one of the other many running stores in the Atlanta area.

UPDATE: After reading my review the manager reached out to me personally and apologized for my experience and has done everything he can to make the situation right. I will definitely give them...

I stopped in yesterday thinking I might pick up a new pair of Brooks running shoes, but after Molly started talking with me and took me through their fit process, she helped me discover that I was in need of a different shoe that provided more ankle stability. She spent a good 30 minutes working with me, measuring my foot, checking pressure points, and taking a video of my foot strike which clearly showed a pretty severe ankle roll that I didn't even know I had. I also explained that I have osteoarthritis in my knee and based on all of those factors, she brought out a number of options for me to try.

A bit later, she helped me to find the perfect pair. I took them out for a quick run yesterday afternoon and sure enough, no pain and they felt fantastic.

That being said, I'm not going to hesitate to return to Big Peach Kennesaw for all my running gear needs...and if the knee pain is truly gone after a few more runs, I'll be back to load up on socks.

Thank you, Big Peach Kennesaw and thank you, so much, Molly, for your expert-level knowledge and phenomenal...

Lee B. is patient, kind and truly knows his stuff! I started running about three months ago- long enough to know I'd stick with it. I decided to invest in a pair of shoes to alleviate shin pain and offer the support I need. Lee took ample time to assess my needs, listened to my feedback and helped me decide within about 30-45 minutes.

The price of the shoes is an incredible value for what I experienced in store and for the shoes that best fit my needs. I am certain all of the folks working there are great at what they do. Thanks, Lee!

**After returning a year later, Summer helped me and she is great! Lee has moved on from Big Peach, but appears to have left with glowing reviews from his peers. Summer is wonderful and super efficient! She helped me to get exactly what I needed- she was able to answer what shoes I had, because like a dummy, I had no idea.... Anyway, Big Peach is amazing and they hire amazing people. I am so grateful for their expertise...