I would definitely not recommend this company. They are dishonest and have terrible customer service. I was told incorrect information before changing my system to cell monitoring after getting rid of my landline. After contacting the company I was informed the incorrect information i was given by their associates was my word against theirs. I then was forced to pay $90 for a one minute service call to retrieve the installer code on my own alarm system. I can honestly say this is the worst customer service I have ever received from any service company.

Reply to the owner's response:

Very interesting how quick the response on my review of this company was posted. I can only say, any reputable company that would first of all, place a customers name in response to a factual review and also call their system outdated (which they installed by the way... I hope they have contacted all of their customers who built houses prior to 2005 such as mine and informed them of their outdated systems as my notification must have gotten lost in the mail), Speaks for itself??? (Interestingly enough, since my name was used in that manner, Betsy, the office manager, did advice that the owner whom is listed as the author in their response was named Jay Stone, and although there were numerous messages left and transfers to his voicemail over the last 2 weeks, I have yet to speak or attempted to be contacted by him. I will leave with this, read the rest of the Super great reviews and I think people will read between the lines.