Clothing Loft — Attraction in Lafayette

Cute store. It’s giving vintage vibes with modern pieces. I love all the sparkly things in the store. I’m giving 2 stars bc I walked in and there was 1 couple in there as far as customers go. I was never greeted and never acknowledged by the 2 women who were sitting/standing at the desk chit chatting. That’s not how you welcome your customers. That’s the most basic thing customer service wise and if you can’t even greet me than I’ll go elsewhere to shop. On a side note, I also wasn’t impressed with the prices in the store for the quality of items. For example: $80 for a torn and ratty Ann Taylor blouse that looked like it came out of Y2K is not a reasonable price for the quality of the item your are selling. Lots of cute other things in the store that deserved the prices they had but also too many old/ratty things priced too high for what they are; even at a “used”...

I came here once about 4 months ago. I only buy pre-loved clothing and I buy it so rarely that I love going to consignment stores with selective quality brands. This store has a wonderful selection. But as many other reviews say, I felt very unwelcomed in the store. No greeting and there were plenty of people who could have offered a "welcome and let me know if I can help you with anything." But even more than that, there was some serious negative energy that made me feel like I did not belong in there. Like this was an exclusive secret club for people who look, act, and talk a certain way, and they're secretly judging you with their secret criteria the moment you walk in. Hurts my heart to read others had the same experience. I left empty-handed because of this feeling. No matter how busy you are, taking a moment to send good energy to your customers will...

It's so funny how the reviews here document years of poor customer service and nothing ever changes 🤣 I don't shop here often because the vibes are so bad. The prices are good and they have cute stuff for sure, but don't come here expecting a welcoming vibe. One of the workers is pretty snippy about the furs? Today I was talking with a friend here about how shopping for furs second hand is ethical and I think one of the workers overheard me and thought I said it was "unethical", she got kind of sassy saying "they've been dead for years! Some of these coats are 30 years old! The animals aren't using them anymore!" No reason for the input miss girl 😭 eavesdropping and then interjecting in such an uncomfortable way is embarrassing, especially when I wasn't even being disrespectful...