My father brought his computer in that wouldn't boot, they told him his hard drive is at 3 percent charged him $295 for a500gb wd drive, you can get a 2 to 3 TB hard drive for that price. They also told him they don't have enough room on there hard drive to copy over files to the new drive? They don't need room on there drive to clone a hard drive. My Microsoft and Cisco certification are almost a decade outdated, but it's apparent that they don't know what they are doing, and way overcharging.
He wants to argue that the price was for cleaning out the dust with some canned air and for cloning of the drive, and he is also claiming that the drive he ordered was also way too small. He also is making the claim that the hard drive is only at 3% percent health, what exactly does that mean the hard drive is almost full or the hard drive is full? of bad sectors? The bottom line is that he charged for almost $300 for a hard drive that would cost usually under a $100 and some canned air and while he is trying to defend his price that he charged, he still overcharged. He ordered a way smaller drive than he was replacing He didn't clone the drive he was going to replace He still charged almost $300 for a $70 hard drive and some canned air He didn't offer any money back for services not done You clearly prey on people who don't know If you don't like my review then refund my father for services you never did, and I will happily...
Read moreOrlando was wonderful to work with and provided efficient, affordable, and top-tier services. My MacBook Pro did not have sufficient memory to perform a necessary software update, and I was having difficulty with Microsoft Word crashing on me while I was trying to work. I reached out to him to see if he was available to look at my laptop and he got back to me almost immediately to let me know I could bring it in that same day. Orlando was very thorough in explaining my options for upgrading, provided detailed price estimates, and gave me his advice for what he thought the best solution would be for my specific needs. His prices were very reasonable and he completed my repairs in a mere four days, even though he had to special order a new hard drive for me. I had a great experience working with Orlando and will definitely contact him in the future if I have any other issues. I highly recommend him for any type of computer problems! Thank you so...
Read moreI was having difficulty with my desktop shutting off. Orlando was able to quickly diagnose the issue, make a recommendation and fix the issue in a timely manner. After I asked some questions, I decided to bump my desktop up to a higher chip set and get a new case. Orlando worked to get my desktop to me in a timely manner so I wouldn't miss an important video conference that I had scheduled. The whole time he worked on my PC, he kept in touch with text messaging and sending me photos of the progress. I knew the status of my PC repair the entire time. Not only is he knowledgeable, he went above and beyond in terms of his service and communication. From now on, he is MY GUY for any further computer needs. My machine is running in amazing form and is much more efficient and quiet. I can't say enough positives about my experience with Orlando, and my PC seems pretty...
Read more