Normally, I sing high praises of Wired electronics.I have brought 5 cars to this establishment and have brought more customers here by word of mouth. But the experience I had today was detrimental enough for me to write a review. I scheduled an appointment for 1030am for an amp and subwoofer install (with an amp and subwoofer I provided that I purchased from Wired Electronics) and arrived at approximately 1045am for the appointment. There was only one other gentleman in there at the time asking questions, and he soon left after my arrival. (Leaving me to be the only one in the building with the employees) Promptly near 11am, my car was brought into the garage. I sat and waited, as I had no details of how long the wait would be. After about 45 minutes-1hour, I asked how long would it take for the car. I was told it shouldn't take more than an hour to an hour and a half and that the employees working on the car should be done soon. At the two hour mark, which was 1pm, I followed up again and was told they were finishing up some work. 3 hours later, I was told that the employees were done, and that they were having issues configuring the amp to my head unit. It shouldn't be much longer. Finally, at almost the 4 hour mark, my car was brought around and I was told everything was done. Frustrated, I tried to be positive about the fact that the work was professionally done by the folks at Wired Electronics. I went to the cashier and I was told the total for the job was $350. I mentioned to the employee that over the phone, they told me the price was $350, but that they would apply a military discount when I came in that was 10% off. The employee told me that this final price was with the discount included. At this point I just wanted to leave. Why would a customer be told the final price was $350 before a discount, and then get told that the price included the discount. Just dissatisfied after so many years of loyalty to Wired Electronics. At the end of the day, the work is professional with quality products and generally good customer service. But today was not that day unfortunately and it does not take away from how I felt as a loyal customer to be left to rot in their showroom. Just be cognascent of the time you may spend there. I wish I had known so I could have accommodated...
Read moreCharged me $900.00 for bad wiring, and taped up a hint on some and some crimped, some weren’t crimped properly, I could’ve done that myself. Always had a problem with my stereo after they installed just never got time to bring it back I decided to see myself and saw some wires exposed, and one was routed under the seat where it was ripped and corroded. Charged me for the steering wheel control and never worked, charged me for a camera meanwhile the stereo came with one. Also charged me for the harness when I took it out I was surprised to see no harness. They just churched up the bill so I would get impressed and pay for all “their work” meanwhile they just reused old messed up connection. I ended up doing all myself and soldered all wires and heat shrink as a professional should’ve done it and what I thought I paid for, and installed harness and module like a paid company should. I was very displeased seeing that they tapped into my oem harness and cut some wires out instead of getting me the $20.00 harness but they save some money I guess and still...
Read moreI've actually found this place from buying some vending equipment off them on craigslist. When I purchased my new Honda Accord Hybrid recently, I called to see how much they want for tinting my windows and a remote starter. Their prices were competitive to others in the area for both and they have decent reviews on other sites so I choose to use them.
I bought my new car in at lunch time and picked it up at around 4pm. The tint looks good and the Viper remote system they installed worked flawlessly for the past month. It came in handy this week when we had an early dose of freezing temps for a few days. They told me the range on the Viper is a mile and I can confirm it works from my work from 23 stories high. I have the two way remote starter that sends a signal back to your remote verifying the car has started. I would recommend the two way system over the standard starter. And I would also recommend this shop to my...
Read more