Limitless Escape Games — Attraction in Livermore

Our group of friends can be deemed Escape Room hobbyists at this point. We've found that the quality of an escape room experience relies on the following: The quality of the puzzles: do all of the locks works? Do the lights work? Are the gimmicks with the puzzles fun and sensible instead of needlessly obtuse? The quality of the story: does the story keep you on the rails? Does it make sense? Do the puzzles and scenery integrate with the overall plot? The staff: does their intro/primer help you resolve the rooms? Do their clues have enough information to help you figure it out on your own or do they just answer the puzzle for you?

This escape room was 100% on point. We did the Bank Heist themed one and solving the escape room was incredibly satisfying. The puzzles are very well built; everything worked and required some out of the box thinking. Further, the story was simple and straightforward. We had an objective and that was all that we needed to focus on.

We want to highlight our favorite part of the escape room: Sienna. We didn't need many clues, but when we did, she left enough information for us to get to the answers ourselves. She was our cheerleader the whole time and really made sure we had a great experience.

The overall quality of this place was the best escape room we've been to. Everything was clean, the locks were not needlessly overused or tricky, and the staff is genuinely friendly and excited to help you have a great time. We'll be coming back to do the...

We booked the Wizard School room for a birthday celebration this weekend. I was disappointed with the experience. The room has props that talk and you need to listen to them to find the next clue. However, these props are not working and you can barely hear what is being said. Even when everyone was pin drop quiet I could not hear. I exited the room and let the staff person know. She told me that they were aware of the issue but could not do anything.

I feel rather cheated that I paid full price for a room and got a room that isn't functioning properly. So much time was wasted unnecessarily in trying to hear the props which is really frustrating. I don't think it is fair to run a room that has technical issues and then charge people and not tell them in advance. The issue is that the room has background music playing which is at a high volume this makes it almost impossible to hear what the props are saying.

Additionally, I think the place is very short staffed. Even though we were the only people there for a 2:30 time slot the staff person took a long time to provide clues when we asked for them.

In all, I have done other escape rooms that are better managed and I would not recommend the Wizard School - Heart of the Dragon experience until they fix the technical issues. Save your money and go...

Pretty discouraging outing. Our first time doing an escape room in person (have done a lot of digital ones) and it was too hard for us. We did the Christmas mix up room and we ended up giving up with two minutes to go. Too frustrating. We either needed more time or easier puzzles. You get three hints, but one of the hints was wasted because we had already figured out that particular puzzle.

Haley at the front counter was great, and we appreciated her taking the time to explain the clues we missed after the end of the game. It was even more discouraging to hear the answers because the ONE puzzle that we were stumped on was the key to all the other puzzles and we weren’t even close to figuring it out.

I think if we had gotten farther along in the game, I would book again. As it stands, it was WAY too much money for what we got. Not worth it. For a family of 4, the cost for one hour of play means I have very high expectations. If it hadn’t cost as much, I would have been capable of shrugging off the disappointing experience and trying again.

I couldn’t even imagine not having a private game. The website says they book up to 10 people in a room on the weekend? I would have noped right out of that tiny room if there were 10 people...