Harbor Gateway Transit Center — Attraction in Los Angeles

Harbor transit center 205 bus 1507 female African american 50-60 bus driver asking us Hispanics ahead of time with attitude to have money ready tap cards ready but didn't ask african america people that and even let one slide without paying and also was asking me to turn of speaker with attitude and I turned off I said okay and also told me to stop talking on the phone to put my phone down also called to report at 12:40 july 1 2024 to report and representative lady Mia was very cold and told me if talking bothers driver she can tell me to get of phone representive was not as caring I seen alot of bad uncaring drivers I even seen a African American not giving a seat to a wheelchair of there own race (african american guy and and also bus driver was (African american) didn't also help just told I can't do nothing about sir with attitude saying what u want me to do didn't even told the person if she can move back I'm stsrt reporting if not ima see how to report to city that metro LA is not doing nothing about these...

I've been coming to Harbor Gateway Transit Center for a year, almost two years. I feel the need to write a review about the safety concern I have here. Since Silver Line (24-hour service) operates here, it takes me to my university. However, usually I arrive in the morning and I already start to notice random homeless and mentally-ill individuals show up with a cigar in their hand. There are no security guards to monitor the area, especially when I see mostly female commuters here. I've witnessed cases of them releasing f-bombs and dropping substances in the ground, which is not okay in the presence of kids and youngsters. The Ambassadors that monitor different buses also have duties of reporting the sustainability of buses and bus stops, which I don't see at all. Metro needs a restart and I really mean it, these have been getting out of hand and they need to address these, especially the benches. Sitting on the stones are not acceptable when having to deal with long waiting...

I go here regularly after and to work. I give it 3 because it is recently updated, nice bathroom. But, they need more lights so feels safer at night (they do have security there at all hours) on the side nearest to the road and they need to correct the issue with making the buses easier to know and find which bus is yours. You wouldn't believe how many people miss their bus because of how many and confusing the signs are.

Tip: make sure you get there with enough time to search and figure the stop out. Look for your number and the final stop it is makes this...