Sally Beauty — Attraction in Los Angeles

Cashier Carol and her other colleagues did not welcome me coming into the store there was no proper greetings no hello no welcome . No one asked me if I needed help or checked in on me. But once another Hispanic person came into the store one of the employees asked automatically if that Hispanic Pacific customer needed any help. As a person of color I felt very uncomfortable and unwanted in this facility. Once cashiers and colleagues finally noticed me in the store aisle they started talking Spanish. Not knowing I’m fluent in Spanish 😂. Once I was ready to purchase my items there was still no acknowledgment towards me still “no hello, no asking me to wait or one minute Ma’am I’ll get right to you” nothing! Cashier Carol counted her register money and gave me a dirty look like I was there to rob the place while I was just waiting for her to finish counting her register money to pay for my products. This was my first and my last time coming to...

It's 10:00am Monday, January 25, 2021. The store isn't open but people are waiting to come in the store. There's no sign in the window to indicate what the stores hour are. An employee behind the the register fiddles with some receipts, never bothering to acknowledge any of us. I tap lightly at the window, she takes her time but finally looks over. I ask are you opening today she shakes her head no. My suggestion is, there are a thousand beauty supply stores in Los Angeles, that would be happy to have your business. I will never spend...

I couldn't even find parking ! Couldn't even get into the store that parking plaza is literally a mad house ! I was just in the area and I needed to pick up my curling cantu. Smh. So I went to my FAVORITE Sally's in culver city of of lacienga near jefferson they are ALWAYS amazing with knowledgeable customer service employees. I even got to use a buy one get the second off on my product at the other location. I will never be returning to this one EVEN if I'm in the area. ESPECIALLY after reading those terrible reviews doesn't...